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Business
Spec 2.5.4 (Motivation)
| Question | Answer |
|---|---|
| What are the benefits to a business of a highly motivated workforce? (Name 3/5) | 1. Easier to attract new employees 2. Higher staff retention 3. High levels of labour productivity 4. Increase in sales 5. Lower levels of absence |
| What are the 2 main ways businesses motivate their staff? | 1. Financial methods 2. Non-financial methods |
| Name the 5 financial methods that can be used to motivate an employee? | 1. Salaries/wages 2. Bonuses 3. Commission 4. Promotion 5. Fringe benefits |
| What are the the 3 non-financial methods of motivation? | 1. Job rotation 2. Job enrichment 3. Autonomy |
| What is job rotation? | When an employee completes a variety of different tasks throughout the day instead of sticking to one activity |
| Name an advantage of job rotation | Can reduce boredom/increase motivation |
| Name a disadvantage of job rotation | Training could be required |
| What is job enrichment? | When employees are given greater responsibility through delegation |
| Name an advantage of job enrichment | Gives employees a sense of achievement when they can make big decisions |
| Name a disadvantage of job enrichment | Not all staff like responsibility and may feel unprepared for change |
| What is autonomy? | How much freedom a business gives its staff to make their own decisions on the way they work |
| What is an advantage of autonomy? | Staff may feel more motivated that the business are trusting them |
| What is a disadvantage of autonomy? | Some staff may prefer direction from their managers |
Created by:
JoeMather
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