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Habit 4 Study Guide
Term | Definition |
---|---|
Win-Lose. | If you’re high on courage and low on consideration, you’re always trying to get ahead of others or be better than other people. You’re proud. You can’t win unless other people lose. |
Lose-Win | If you’re low on courage and high on consideration, you’re insecure. You’re not brave enough to stick up for yourself. |
Lose-Lose | If you can’t win, nobody wins. You get revenge. You envy and criticize others. You put other people down |
Win-Win or No Deal. | Here you go for win-win or no deal. You’re ready to walk away before someone loses— including yourself. Balancing courage and consideration is the way to help others feel good and for you to feel good too. |
EBAs | make deposits of kindness and helpfulness into other people’s Emotional Bank Accounts. |