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Chapter 5

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Term
Definition
Contingent Worker   No explicit or implicit long term contract of employment.  
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Producer   Create the products and services used by individuals and other businesses.  
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Extractor   A business that takes resources from nature for direct consumption or for use in developing other products.  
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Farmer   Cultivate land and use other natural resources to grow crops and raise livestock for consumption.  
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Manufacturer   Get supplies from other producers and convert them into products. Sell products to consumers and other businesses.  
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Intermediaries   Businesses involved in selling goods and services of producers to consumers and other businesses. Most common are retailers and wholesalers.  
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Service Business   Carries out activities that are consumed by its customers. It does not sell products.  
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Proprietorship   Business owned and run by one person.  
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Partnership   Business owned and controlled by two or more people who have entered into an agreement.  
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Corporation   A separate legal entity formed by documents filed with a state. Owned by one or more shareholders and managed by a board of directors.  
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Partnership Agreement   A written agreement among all owners.  
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Articles of Incorporation   A written legal document that defines ownership and operating procedures and conditions fore the business.  
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Corporate Bylaws   Operating procedures for the business.  
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Board of Directors   The people who will make the major policy and financial decisions for the business.  
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Limited Liability Company   Provides liability protection for owners.  
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Nonprofit Corporation   A group of people who join to do some activity that benefits the public.  
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Cooperative   Owned by members, serves their needs, and is managed by their interest.  
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Franchise   A written contract granting permission to operate a business to sell products and services in a set way.  
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Franchiser   The company that owns the product or service and grants the rights to another business.  
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Franchisee   The company that purchases the rights is the franchisee.  
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Mission Statement   A short, specific written statement of the reason a business exists and what it wants to achieve.  
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Goal   A precise statement of results the business expects to achieve.  
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Policies   Guidelines used in making consistent decisions.  
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Procedures   Descriptions of the way work is to be done.  
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Responsibility   The obligation to the complete specific work.  
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Authority   The right to make decisions about how responsibilities should be accomplished.  
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Accountability   Taking responsibility for the results achieved.  
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Unity of Command   Means there is a clear reporting relationship for all staff of a business.  
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Span of Control   The number of employees who are assigned to a particular work task and manager.  
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Organization Chart   A diagram that shows the structure of an organization, classification of work and jobs, and the relationships among those classifications.  
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Functional Organizational Structure   Work is arranged within main business functions such as production, operations, marketing, and human resources.  
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Matrix Organizational Structure   Work is structured around specific projects, products, or customer groups.  
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