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Emp Skills Vocab 2

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Question
Answer
courtesy   showing politeness in one's attitude and behavior towards others  
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solution   a means of dealing with a difficult situation; the way to solve a problem  
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effective   successful in producing a desired result  
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negotiation   a discussion aimed at reaching an agreement  
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issue   problems that can cause conflict in the workplace  
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point of view   seeing issues from different perspectives  
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resourcefulness   the ability to find quick and clever ways to overcome difficulties  
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brainstorming   engaging in an exchange of ideas to solve a problem or meet a challenge  
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professional knowledge   expertise and skills specific to a job or profession  
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verbal communication   using words to express your opinion or how you feel  
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Created by: astarks2
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