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Culinary Arts Chapter 2

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Term
Definition
Back-of-House   Refers to food service employees who work outside the public space; back-of-the-house positions include chefs, line cooks, pastry chefs, crew (or shift) supervisors, dish washers, bookkeepers, storeroom clerks, purchasers, dietitians, and menu planners  
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Front-of-House   Refers to the food service employees who serve guests directly, front-of-the-house positions include managers, assistant managers, banquet managers, dining room managers, maitre d's hosts/hostesses, cashiers, bar staff, serving staff, and busers  
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  A job that requires little or no previous experience; entry-level jobs are an important starting point for all career pathways and usually lead to other positions with more responsibility that require more experience and/or specialized skills  
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Host/Hostess   Provide first impression to guests, assist guests with personal items to be stored, take reservations, answer phone questions  
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Cashier   Process payments, offer farewells and thanks to exiting guests  
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Server   Great guests at their tables, take & serve orders, check on guest in dining area, deliver the bill  
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Quick-Service Counter Server   Greet the guest, take orders, process payments, offer thanks to guest  
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Buser   Clear plates, clean tables, set tables for new guests  
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Prep Cook   Help the more experienced cooks and chefs, portion the food out, precook the food, and prepare ingredients ahead of time  
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Dish Washer   Clean and sanitizes dishes and cooking equipment, replenish service areas after guest leave for new customers  
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Career Pathway   a series of jobs through which people can advance to further their careers  
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Career   A profession or work in a particular field that individuals choose for themselves  
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Mentor   Someone who can play the role of a wise advisor to help guide a person along his or her career path  
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District Manager   Responsible for multiple operations, work with both offices and restaurant general managers, need solid leadership skills and make complex decision  
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General Manager   For overall planning, direction, and coordination of the operation, hiring, promoting, and terminating employees, leave day-to-day management to managers so they can report back to them  
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Executive Chef   Part of an operation's management team, oversee the kitchen from supervising all kitchen employees to purchasing food supplies and making decisions about menu items  
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Sous Chef   Responsible for the kitchen in the executive chef's absence and also lend their cooking expertise to overall food preparation  
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Banquet Chef   Responsible for catered parties, functions, and banquets, work with catering department  
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Pastry Chef   Responsible for pastry and baking production, work in hotels, fine-dining restaurants  
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Station Cook   Pastry cook, garde manager roast cook, sauce and stock cook, vegetable cook pastry cooks  
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Stress   The condition where, or feeling that, demands exceed the resources available for use  
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Stress Management   A process people use to identify what causes stress for them in the workplace as well as in their personal lives; once a stress is identified, various strategies can be applied to minimize its effects  
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Time Management   The use of tools to increase a person's efficiency and productivity; the skills needed for effective time management include planning, goal setting, setting priorities, and delegating  
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Networking   Connecting with several people to build relationships that may result in career advancement, industry updates, and greater knowledge and skill  
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