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Management Chap 12
Robbins & Coulter 11th Edition
| Question | Answer |
|---|---|
| High-Performance Work Practice | work practices that lead to both high individual and high organizational performance |
| Labor Union | an organization that represents workers and seeks to protect their interests through collective bargaining |
| Affirmative Action | organizational programs that enhance the status of memebers of protected groups |
| Work Councils | groups of nominated or elected employees who must be consulted when management makes decisions involving personnel |
| Board Representatives | Employees who sit on a company's board of directors and represent the interests of the firm's employees |
| Human Resource Planning | ensuring that the organization has the right number and kinds of capable people in the right places and at the right times |
| Job Analysis | an assessment that defines jobs and the behaviors necessary to perform them |
| Job Description | a written statement that describes a job |
| Job Specification | a written statement of the minimum qualifications that a person must possess to perform a given job successfully |
| Recruitment | locating, identifying, and attracting capable applicants |
| Decruitment | reducing an organization's workforce |
| Selection | screening job applicants to ensure that the most appropriate candidates are hired |
| Realistic Job Preview(RJP) | a preview of a job that provides both positive and negative information about the job and the company |
| Orientation | introducing a new employee to his or her job and the organization |
| Performance Management System | establishes performance standards that are used to evaluate employee performance |
| Skill-Based Pay | a pay system that rewards employees for the job skills they can demonstrate |
| Variable Pay | a pay system in which an individual's compensation is contingent on performance |
| Downsizing | the planned elimination of jobs in an organization |
| Sexual Harassment | any unwanted action or activity of a sexual nature that explicitly or implicitly affects an individual's employment, performance, or work environment |
| Family- Friendly Benefits | benefits that accommodate employees' needs for work-life balance |
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