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Business
Business(Protecting the consumer)
Question | Answer |
---|---|
Give three reasons why consumers need protecting | Unsafe or low quality goods or services,overcharging and incorrect weights, misleading advertisements |
What are the consumer laws? | The main laws that protect the consumers, Sale of goods and supply of services act 1980, consumer information act 1978 |
What is the sale of goods and supply of services act 1980? | It states that goods should be of merchatnable quality,they should be fit for purpose,they should be as they described,they should correspond to the sample and that the suppliers must be qualified. |
What is the consumer information act,1978? | It forbids suppliers from giving any misleading information about goods-price,quality and services |
What is a food label? | It shows the name of food,the ingredients in descending order,the unit price,the actual price and the sell by date |
What is the bar code? | A series of lines on goods that can be read by computer scanners |
What is unit pricing? | It shows the price per liter/kilo and enables the consumer to make better choices than if they were dealing with price per item |
What is the director of consumer affairs? | They enforce consumer legislation and educate consumers |
What is the small claims court? | They provide a cheap and low-level legal way of solving small complaints |