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h.i.t ch14
health insurance today ch14
| Question | Answer |
|---|---|
| Creating a good patient-staff relationship begins | Patient telephones for an appointment |
| Healthcare staff can find out what their parents expections are by | asking questions |
| Services offered by a medical facility cannot be felt or seen, which means they | are intangible |
| Most physicians prefer to leave the subject of fees up to their | reception staff |
| Data that are explicitly linked to a particular individual (including data items that reasonably could be expected to allow individual identification) are referred to as | Protected health information and individually identifiable health information |
| An arrangement by which a patient request that his or her health insurance benefit payments be made directly to a physician or hospital is called | assignment benefits |
| Although healthcare practitioners are dedicated to the health and well-being of their patients, their ultimate goal is | making a profit |
| The total amount of fees collected divided by the total amount charged provides the practice with | collection ratio |
| Patient's name, age, address, telephone number, social security number, and employer information are generally reffered to as | demographics |
| When a medical facility uses patient billing software, it is crucial | Input data correctly |
| Most medical offices send out statements periodically, which is referred to as a | billing cycle |
| Patients who have inadequate health insurance coverage or no insurance at all are called | self-pay patients |
| When no insurance is listed on a patient information form, the health insurance professional should | inquire as to why no insurance is listed |
| An installment payment plan of more than four payments falls under | the federal truth in lending act of 1968, regulation z |
| The act that deals primarily with credit reports issued by credit reporting agencies is called | the fair credit reporting act |
| An organizaation that obtains or arranges for payment of the money owed to a third party is referred to as a | collection agency |
| The process available to individuals or businesses to recover legitimate debts without using expensive legal advisors is known as | small claims litigation |
| In small claims suit, the party initiating the action is referred to as the | Plaintiff |
| The party being sued is the | defendant |
| Experts predict that over the next 30 years, the number of Americans older than 65 will | decrease by about 20% |
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momangulo
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