click below
click below
Normal Size Small Size show me how
BA283
Business management chpt9
Human resource management consists of | planing, attracting, developing, and retaining an effective workforce. |
Two important concepts of HR | Human capital(productive potential of employees) Social capital(cooperative actions) |
Strategic human resource planning consists of | Developing strategies for understanding and predicting employee future needs |
The purpose of job analysis is | to understand and determine, by observation and analysis, the basic elements of a job. |
Job specification | describes the minimum qualifications to perform the job |
HR inventory | List of employees by name, education, training, languages, and other important information |
Four areas of HR law | Labor relations, compesation and benefits, health and safety, equal opportunity employmement |
Collective bargaining | Negotiations between management and employees about disputes over overall work benefits |
Fair Labor Standards Act of 1938 | Established minimum living standards and wages for workers engaged in interstate commerce, |
Affirmative action focuses on | Achieving equality of hiring opportuÂnity within an organization. |
Sexual harassment consists of | Unwanted sexual attention that creates an bad work environment |
There are two types of sexual harassment | Quid pro quo(Threats), Hostile work environment(intimidation) |
Two types of job recruiting | Internal and external |
Hiring selection process | Screening of job applicants to hire the best candidate |
3 types of hiring tools | Resumes, interviewing, and employment test |
3 types of interviews | Unstructured, structured, behavioral-description interview(based on past work exp) |
3 types of employment test | Ability, performance test(to measure skills)and personality test |
2 Kinds of Performance reviews | Objective-based on facts & Subjective based on perceptions oppinions of a manager about their employees |
To help increase employee performance, a manager can use two kinds of reviews | Formal reviews(conducted at specific times) and Informal (unscheduled basis) |