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Project MGMT_Exam 2
Information from chapters 6 - 9
Question | Answer |
---|---|
Earned Value tells us __________ | how much of the budget we really should have spent on the work completed so far |
Budget At Completion (BAC) is __________ | how much we budgeted to spend at the beginning of the project |
Actual Cost (AC) is __________ | how much we actually spent for work completed |
Schedule Variance (SV) is __________ | the difference between the current progress and the original schedule |
Estimate at Completion (EAC) is __________ | how much we spent to complete the project |
If we know the Actual Cost of a WBS component, what other value do we need to know in order to calculate the cost performance index (CPI)? | Earned Value (EV) |
Cost Variance (CV) = Earned Value - ___________. | Actual Cost (AC) |
A _________ is a formal or informal meeting that shows evidence of project work that has been completed and work and provides a forum for surfacing issues, problems, decision-making. | Project review |
The project communications plan may be informal depending on the needs of the project stakeholders and the size of the project. | True |
A project metric should be obtained from observable, quantifiable data that allows the team and other stakeholders to gauge the efficiency and effectiveness of the work being done. | True |
A _____ refers to the activities, methods, materials, and measurements used to produce the product or service. | process |
The core values of quality programs proposed by Shewhart, Deming, Juran, Ishikawa, and Crosby include | focus on the customer |
Verification and validation of project deliverables should be carried out _____ | throughout the project |
Master Black belt is a role in what quality system? | Six Sigma |
Earned Value (EV) would be an example of a | Project Metric |
Gray box testing is a type of ____________? | Unit testing |
Verifying that the system satisfies the end customer's scope and detailed requirement specifications is ? | Acceptance testing |
Which of the following is a product-oriented activity that attempts to determine if the system or project deliverable meets the customer or client’s expectations? | Validation |
Project quality control is an expense that should be minimized and incurred primarily in the testing phase of a project. | False |
Taken together, the concepts of quality management, verification and validation, change control and knowledge management support the overall project quality management plan. | True |
Transforming the organization so it is aligned with the execution of the chosen corporate business strategy is _____. | Change Management |
___________ is the process of adapting to change and determines our ability to handle current and future change. | Assimilation |
People, Structure, Technology, and Task are elements of: | Leavitt's Model of Organizational Change |
The first step in the Change Management Plan is to _____, and entails defining the players and stakeholders involved in the change, their roles, and how they will interact with each other. | assess willingness, readiness, and ability to change |
The approach that takes the basic view that people are social beings and the that behavior can be changed by changing the groups core values, beliefs, and relationships. | Normative-Reeducation Approach |
The _____ manages conflict by suppressing it before it occurs or eliminating it as soon as possible. | Traditional View of Conflict |
Sometimes when a cooling off period is a wise choice, a person would use _____. | Avoidance |
_____ requires a willingness to engage in good-faith problem-solving that facilitates open and honest communication. | Collaboration |
Experience shows that it is easier to gain compliance for a new system than acceptance. | True |
Resistance should be anticipated from the beginning of the project and in fact there may be valid reasons for the resistance. | True |
Obtaining bids, quotes, proposals, literature, and other information from potential sellers or service providers refers to which of the following Project Procurement Management processes? | Plan Procurements |
Monitoring contract performance and making changes or taking corrective actions when needed refers to which of the following Project Procurement Management processes? | Administer Procurements |
A type of contract where the fixed price is negotiated or set as the final price for a specific product or service describes a: | Fixed Price/Lump Sum contract |
_____ is the procurement of products or services from an external vendor, supplier, or manufacturer. | Outsourcing |
Outsourcing core business functions is an example of the following common outsourcing mistake. | Outsourcing activities that should not be outsourced |
A contract is a document signed by the buyer and seller that serves as a legally-binding agreement that defines the terms, conditions, and remedies of the buyer-seller relationship. | True |
Which implemention approach usually entails the greatest level of risk especially if the system is not adequately tested? | Direct Cutover |
These projects can result from delays or an unclear scope or MOV. | Perpetual |
Demonstrating that all project deliverables have been completed occurs during _____. | Project Evaluation |
Premature project closure is always a characteristic of a failed project. | False |