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STC BusinessNow CH4
| Term | Definition |
|---|---|
| Advertising: | Paid, non-personal communication through various media by organizations and individuals who are in some way identified in the advertising message. |
| Agents/brokers: | Marketing intermediaries who bring buyers and sellers together and assist in negotiating an exchange but don’t take title to the goods. |
| Benefit segregation: | Dividing market by determining which benefits of the product to promote. |
| Brand equity: | The combination of factors, such as awareness, loyalty, perceived quality, images, and emotions, that people associate with a given brand name. |
| Brand loyalty: | The degree to which customers are satisfied, like a brand, and are committed to future purchases. |
| Brand: | A name, symbol, or design (or combination thereof) that identifies the goods or services of one seller or group of sellers and distinguishes them from those of others. |
| Break-even analysis strategy: | Pricing a product based on how many you need to sell in order to make a profit. |
| Bundling Strategy: | Grouping two or more products together and pricing them as a unit. |
| Cash-and-carry wholesalers: | Wholesalers that serve mostly smaller retailers with a limited assortment of products. |
| Category killer: | A store that offers a wide selection of goods in a specific category at competitive prices. |
| Channel of distribution: | A set of marketing intermediaries, such as wholesalers and retailers that join together to transport and store goods in their path (or channel) from producers to consumers. |
| Demographic segregation: | Dividing a market into demographic categories, such as age, income, or education level. |
| Drop shippers: | Wholesalers that solicit orders from retailers and other wholesalers and have the merchandize shipped directly from a producer to a buyer. |
| Event marketing: | Sponsoring events such as rock concerts or being at various events to promote your products. |
| Everyday low pricing (EDLP) strategy: | Setting prices lower than competitors and then not offering any special sales. |
| Focus group: | A small group of people who meet under the direction of a discussion leader who tries to understand their opinions about a product. |
| Geographic segregation: | Dividing a market into geographic regions. |
| High-low pricing strategy: | Setting prices that are higher than EDLP, but offering many special sales where prices are lower than those of competitors. |
| Industrial good: | A product used in the production of other products. |
| Integrated marketing communication (IMC): | Combines all promotional tools into one comprehensive and unified promotional strategy. |
| Loss leaders: | When a store advertises certain products at or below cost to attract people to the store. |
| Market segregation: | The process of dividing the total market into several groups whose members have similar characteristics. |
| Marketing intermediary: | An organization that assists in moving goods and services from producers to industrial and consumer users. |
| Marketing management: | The process of overseeing all the aspects of marketing a particular product or service for the purpose of attracting and retaining customers. |
| Marketing mix (the four Ps): | The product, price, place, and promotion, the four ingredients of the marketing program. |
| Marketing research: | The analysis of markets to determine opportunities and challenges and to find the information needed to make good marketing decisions. |
| Marketing: | The process of planning and executing the conception, pricing, promotion, and distribution of goods and services to facilitate exchanges that satisfy individual and organizational needs. |
| Merchant wholesalers: | Independently owned firm that own the goods they handle. |
| Niche marketing: | The process of finding small but profitable market segments and creating products for them. |
| Personal selling: | The face-to-face presentation and promotion of goods and services. |
| Place: | In marketing, the process of getting products to the place where they will be sold. |
| Price leadership: | The procedure by which one or more firms that dominate a market set pricing standards that all the others follow. |
| Primary research: | Research collected firsthand by a marketer. |
| Product differentiation: | The creation of real or perceived product differences. |
| Product life cycle: | A theoretical model of what happens to sales and profits for a product class over time. |
| Product placement: | Putting products in TV shows and movies, where they will be seen. |
| Promotion mix: | The combination of promotional tools an organization uses. |
| Psychographic segregation: | Dividing a market using the group’s values, attitudes, and interests. |
| Psychological pricing (odd pricing) strategy: | Pricing goods and services at price points that make the product appear less expensive than it is. |
| Public relations (PR): | The management function that evaluates public attitudes, changes policies and procedures accordingly, and executes a program of action and information to earn public understanding and acceptance. |
| Publicity: | Any information about an individual , product, or organization that’s distributed to the public through the media and that’s not paid for or controlled by the seller. |
| Rack jobbers: | Wholesalers that furnish racks or shelves full of merchandise to retailers, display products, and sell on consignment. |
| Relationship marketing: | A marketing strategy with the goal of keeping individual customers over time by offering them products that exactly meet their requirements. |
| Sales promotion: | A promotional tool that simulates consumer purchasing and dealer interest by means of short-term activities. |
| Sampling: | Letting consumers have a small sample of a product for no charge. |
| Secondary research: | Research collected by a marketer that has already been completed by others and published in print or online. |
| Skimming price strategy: | Pricing a new product high to make optimum profit while there’s little competition. |
| Target costing: | Designing a product so it satisfies customers and meets the profit margins desired by the firm. |
| Target marketing: | Selecting which market segments an organization can profitably serve. |
| Total product offer: | Everything consumers evaluate when deciding whether to purchase a good or service. |
| Viral marketing: | The term used to describe everything from paying people to say positive things on the internet to setting up multilevel selling schemes whereby consumers get commissions for directing friends to specific Web sites. |
| Volume segregation: | Dividing a market by usage (volume of use). |
| Wholesaler: | A marketing intermediary that sells to other organizations. |
| Word-of-mouth promotion: | A promotional too that involves people telling other people about products that they’ve purchased. |
Created by:
vjambriz
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