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Argylls Intro 7/8
Argylls Intro 7 and 8
Question | Answer |
---|---|
The act or process of creating goals and objectives | Planning |
Getting the resources arranged in an orderly and functional way | Organizing |
Shows the structure of a business | Organization Chart |
Person responsible for setting goals and planning as well as leading and controlling | Top-level manager |
Carries out the decisions of the top-level manager | Middle manager |
Responsible for the daily operations of a business | Operational manager |
Providing direction and vision | Leading |
Keeping the company on track to meet the goals of the business | Controlling |
Structure in which managers are on one level | Line authority |
Authority is in one place of an organization | Centralized organization |
Authority is given to a number of managers in an organization | Decentralized |
The type of business structure with departments | Formal Structure |
A businees sturcture with more flexibility and less managers | Informal Structure |
Most managers start here | Entry-level job |
Ability of a leader to act and make decisions (figure it out) without advice | Initiative |
Study of how people interact in the workplace | Human Relations |
The adherence to a code of ethics: honest, fair, loyal | Integrity |
Leadership style where one person runs everything | Autocratic |
Leadership style in which managers work with employees to make decisions | Democratic Leadership |
Leadership style where the leader sets the goals but leave others to get the job done. | Free-rein |
Giving the power to others to complete a task | Delegate |
Work groups that supervise themselves | Self-managed teams |
This country started self-managed teams | Japan |
In the U.S. self-managed teams started in this decade | 1980's |
Four functions of management | Planning, Organizing, Leading, Controlling |
When managers do many activities | Multi-tasking |
Line and staff authority can lead to this problem | Overstaffing (too many workers) |
When a manager resolves conflicts between workers | Leading |
A good communicator does this | Listens and speaks well |
Task-oriented, problem-solver, keep records, communication, human relations, business knowledge | Manager skills |
CEO | Chief Executive Officer |
Management level of the company President, CEO or COO | Top level |
Decisive, knowing what to do, willing to take responsibility are qualities of this | Confidence |