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Bus 302: Ch 1
| Term | Definition |
|---|---|
| Global mindset | capacity to develop and interpret criteria for personal and business performance that are independent from the assumptions of a single context; and to implement those criteria appropriately in different countries |
| Constructs if a global mindset | Cognitive complexity, Cosmopolitanism |
| Cognitive complexity | ability to perceive multiple aspects of complex issues form multiple perspectives and to be able to see competing interpretations; see interactions and interactive effects and to synthesize new and more complex understandings |
| Domains of Knowledge (for a global mindset) | 1 Knowledge about self 2 Knowledge about others 3 Knowledge about Own Organization 4 Knowledge about Other Organizations |
| Culture | implicit agreement of “should” and “oughts” for life; not just nations are cultures: gender, age, religion, region of country, etc. can all have their own cultures |
| Interdependency | globalization has increased it between countries and people in those countries….a crash in the US affects investments in South Africa and then affects China in its need for resources…etc. Managerial choices can have unforeseen repercussions. |
| Variety | workforces are more diverse, with modern media and technology: consumers are more diverse, and competitors are more diverse |
| Ambiguity | clack of clarity; interconnectedness makes it harder to see cause-effect relationships; more information but reliability isn’t always clear |
| Fast flux | complex environment is always changing, interdependence today will be different tomorrow; decisions made yesterday may not be ideal for today or tomorrow; rapid unpredictable change in many directions |
| Hercules meets Buddha | how to manage this level of complexity: managers simplify a few key control processes (organizational structure, company values, goals & strategies, some key performance indicators) they can let go and empower people to manage complexity |
| International perspective | focuses on 2 or a few countries at a time and relatively straightforward interactions between them |
| Global perspective | looks at the whole world at once and does not see national boarders as being contiguous with business boarders |
| Management | coordinating, decision-making, organizing and controlling aspects of a manager’s job |
| Leadership | visioning and direction-setting, motivating, aligning, and empowering people |
| Schemas | influence what we notice and what meaning we attribute to perceptions and guide the actions in the world around us. Changes through: assimilation or accommodation |
| Global Competencies | Global Knowledge, Threshold Traits, Attitudes and Orientations, Interpersonal Skills, System Skills |
| Threshold Traits | Integrity, Humility, Inquisitiveness, Hardiness |
| Attitudes and Orientations | Global Mindset (Cog Complexity and Cosmopolitanism) |
| Interpersonal Skills | Mindful Communication, Creating and Building Trust |
| System Skills | Make Ethical Decisions, Span Boundaries, Build Community through trust |
Created by:
mbarnum3
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