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Bus 302: Ch 6
| Question | Answer |
|---|---|
| Multiplicity | more organizations, governments, employees, customers, etc. that are all different from each other, and one’s home organization |
| Interdependence: | companies create interdependence through alliances, outsourcing, etc. to cope with competitive environment |
| Ambiguity | a lot of information, but meanings and implications for info is not clear 1) lack of information clarity: data isn’t trustworthy 2) cause-effect relationships 3) equivocality: multiple interpretations of the same facts are possible |
| Flux | whole system is always in motion, always changing and seems to be changing at a faster rate all the time |
| Deal with complexity (options) | amplification (increasing the number of decision makers) or elimination (reduction of environmental input by not understanding the nuances in the environment…does not usually bring success) |
| Requisite variety | need to employ managers that can handle, understand, interpret the complexity and process it |
| Tactic knowledge | deep-rooted, face to face interactions that give important nuances of operations in particular cultural contexts |
| Selection (for global managers) | looking for people not only with technical skills, but the ability to adapt when they get there…effectiveness= PAIS (professional expertise, adaptation, intercultural interaction, and situational readiness) |
| Degree of Integration | see diagram |
| 4 Modes of Responding to Culture Shock | 1going native assimilation accepting new culture while rejecting own 2participator integration adaptation to new while retaining own 3tourist separation maintain own, avoid new 4outcast marginalization don’t adapt to new don’t feel comfortable in own |
| Patterns of Emotion in Culture Shock | 1) elation of new environment and early period of moving in to it 2) distress of dealing with one’s own ineffectiveness 3) adjustment and effective coping in new environment |
| Challenging Destinations | 1) administrative problems for expatriate program managers 2) cultural difficulty in adapting to new cultures 3) personal risk such as security and health issues |
Created by:
mbarnum3
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