Save
Busy. Please wait.
Log in with Clever
or
show password
Forgot Password?
Don't have an account?  Sign up 
Sign up using Clever
or
Username is available taken
show password


Make sure to remember your password. If you forget it there is no way for StudyStack to send you a reset link. You would need to create a new account. Your email address is only used to allow you to reset your password. See our Privacy Policy and Terms of Service.

Already a StudyStack user? Log In

Reset Password
Enter the associated with your account, and we'll email you a link to reset your password.
focusNode
Didn't know it?
click below
 
Knew it?
click below
Don't Know
Remaining cards (0)
Know
0:00
edit
Embed Code - If you would like this activity on your web page, copy the script below and paste it into your web page.

  Normal Size     Small Size show me how

Unit 3

TermDefinition
Management Process that involves a manager working with people and using other resources such as money and equipment to achieve goals.
characterisitcs of managers Decisive, initiative, good with people, hard worker, flexible, charismatic
Managing Activities Planning, organising, controlling
Management SKills leading, motivating, communicating
Leadership It is the ability to direct people, give them instructions and make them follow and obey you.
Autocratic Leadership manager makes all the decisions without consulting employees
Democratic Leadership Manager involves employees when making decisions
Laissez Faire Leadership The manager does not interfere with how employees do their work.
Delegation This is when a manager gives some of their work to an employee to do for them.
Motivation This involves the manager energising employees and providing them with incentives so that they will cooperate and work harder
Motivation Theories Mc Gregor Theory X and Y Maslow - Hierachy of Need
Communication This involves transferring information from one person to another.
Types of Communicaiton Internal and External
Internal Communication Internal communicaiton can be upward, downward or horizontal. it is between two or more parties inside the same business.
Examples of Internal Communication Notice Board, Internal Phone, suggestion box, memo, pager, intercom
External Communication This is between a business and other people outside the business
Examples of External Communication Telephone, E mail, Letter, Video COnferencing, Press Conferencing
Written Communicaiton Letter, Fax, E-mail, Reports The written word
Oral Communicaiton The Spoken word - Face to face conversations, Intercom, telephone, Meeting
Visual Communicaiton Pictures symbols, diagrams and maps. Exampls, Bar charts, Pie Charts, Line Graph
Barriers to Effective Communicaiton Language, Prejudice, Information overload, Poor listening skills, trust, Timing
Created by: se100
Popular Business sets

 

 



Voices

Use these flashcards to help memorize information. Look at the large card and try to recall what is on the other side. Then click the card to flip it. If you knew the answer, click the green Know box. Otherwise, click the red Don't know box.

When you've placed seven or more cards in the Don't know box, click "retry" to try those cards again.

If you've accidentally put the card in the wrong box, just click on the card to take it out of the box.

You can also use your keyboard to move the cards as follows:

If you are logged in to your account, this website will remember which cards you know and don't know so that they are in the same box the next time you log in.

When you need a break, try one of the other activities listed below the flashcards like Matching, Snowman, or Hungry Bug. Although it may feel like you're playing a game, your brain is still making more connections with the information to help you out.

To see how well you know the information, try the Quiz or Test activity.

Pass complete!
"Know" box contains:
Time elapsed:
Retries:
restart all cards