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Operations Mgmt.
Prof Fandal; Chapter 9: Supply Chain Design
| Question | Answer |
|---|---|
| a network of facilities and processes that describes the flow of goods, services, information, and financial transactions from suppliers through the facilities and processes that create goods and services and deliver them to customers | Value chain |
| the portion of the value chain that focuses primarily on the physical movement of goods and materials, and supporting flows of information and financial transactions through the supply, production, and distribution processes. | Supply Chain |
| the management of all activities that facilitate the fulfillment of a customer order for a manufactured good to achieve satisfied customers at a reasonable cost. | Supply Chain Management (SCM) |
| designed for efficiency and low cost by minimizing inventory and maximizing efficiencies in process flow ex) Wal-Mart | Effcient Supply Chains |
| focus on flexibility and responsive service and are able to react quickly to changing market demand and requirements ex) Apple | Responsive supply chains |
| produces goods in advance of customer demand using a forecast of sales and moves them through supply chain to points of sale where they are stored as finished goods inventory | Push System |
| produces only what is needed at upstream stages in the supply chain in response to customer demand signals from downstream stages | Pull System |
| the process of using environmentally friendly inputs and transforming these inputs through change agents - whose byproducts can improve or be recycled within the existing environment. | Green Sustainable supply chain |
| -Reuse or resell -Repair -Refurbish -Re manufacture -Cannibalize Parts -Recycle Goods -Incineration or Landfill disposal | Manufactured Good Recovery |
| managing the flow of finished goods, materials, or components that may be unusable or discarded thought the supply chain from customers toward either suppliers, distributors, or manufactures for the purpose of reuse, resale, or disposal | Reverse Logistics |
| Determines the x and Y coordinates for a single facility *Takes into account locations, demand, and transportation costs to arrive at the best location. | Center of gravity method |
| Location decisions in value chains are based on: | 1) Economic factors (facility costs, operating costs, and transportation costs) 2) Non-economic factors (Labor availability, legal and political factors, community environment) |
| Metrics used to measure Supply Chain Performance: | a) Delivery Reliability b) Responsiveness c) Customer-related Measures d) Supply Chain Efficiency e) Sustainability Measures f) Financial Measures |
| The process of managing geographically dispersed service-providing facilities. | Multisite Management |
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