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Business Documents

Junior Cert Business Studies

TermDefinition
Letter of Enquiry Finding out information about the products and services available, prices of goods and delivery options.
Order Based on the best quotation, the buyer places an Order with the seller to send the goods and the terms outlined in the Quotation.
Quotation It is sent based on the letter of enquiry giving information of the goods available, price and any discounts and delivery options
Delivery Docket This document provides proof that the goods were delivered and have them checked before signing the docket
Invoice Sent by the Seller outlining the quantity, description and price of the goods and any discount which has been offered
Letter of Complaint This is only sent if the goods ordered are incorrect or damaged and buyer is seeking a replacement or discount.
Credit Note Offered by the seller to the buyer an alternative to cash so the buyer can order different goods at a reduced price.
Statement of Account The seller issues this to the buyer at the end of the month outlining the transactions that have taken place and the money owed
Cheque Payment made by the buyer to the seller for goods purchased on the amount owing.
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