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BUAD447
Data Analysis Quality Control
| Term | Definition |
|---|---|
| Quality | -means fitness for use -attribute: inversely proportional to variability |
| Quality improvement | The reduction of variability in processes and products |
| Quality Costs | 1.Prevention 2.Appraisal 3.Internal Failure 4.External Failure |
| What does DMAIC stand up for? | Define Measure Analyze Improve Control |
| Distributions of dimensions | lower specific limit, target, & upper specific limit |
| 6 Sigma | -about lowering waste & reducing cycle time -will tell you how to get rid of a the problem quickly |
| What are the 3 main activities of Supply Chain Management? | 1.Supplier qualification or certification 2.Supplier development 3.Supplier audits |
| Quality Engineering Terminology | 1.Physical: length, weight, voltage, viscosity 2.Sensory: taste, appearance, color 3.Time orientation: reliability, durability, serviceability |
| Management Aspects of Quality Improvement | 1.Quality Planning 2.Quality assurance 3.Quality control & improvement |
| Process cycle efficiency=? | value-added time/process cycle time |
| Little's Law | process cycle time= work-in-progress/average completion rate |
| Plan-Do-Check-Act | -Plan: Plan a change or an experiment aimed at system improvement -Do: Carry out the change -Check: Study& analyze the results obtained -Act: Adopt the change or abandon it |
| Total Quality Management | A strategy for implementing & managing quality improvement activities on an organization wide basis |
| What are the 8 dimensions of quality? | 1.Performance 2.Reliability 3.Durability 4.Serviceability 5.Aesthetics 6.Features 7.Perceived quality 8.Conformance to standard |
| Deiming 1st law (most important) | Create a constancy of purpose focused on the improvement of products & services |
| Typical Control Chart | Suppliers->Inputs->Transform->Output->Consumer |
| What are the 3 measures of central tendency? | 1.mean 2.median 3.mode |
| What does KPIV stand for? | Key Process Input Variation |
| What does FMDA stand for? | Failure Mode & Defect Analysis |
| mistake-profing | designing an operation so that it can only be done one way-the right way |
| dash board system | graphically tracks trends and results |
| What does SIPOC stand for? | Supplier Input Process Customer |
| Who are the two important people in the history of OM? | Juran & Deiming |
| If you are doing something faster you are increasing what? | cycle time |
| How do you get the risk priority number (RPN) | multiple together the three scores for each potential source of variability, failure, error, or defect |
Created by:
NickUD
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