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Chapter 7...
...Management and Leadership
Term | Definition |
---|---|
controlling | determines to what extent the business is accomplishing the goals it set out to reach in the planning stage. |
core values | the important principles that guide decisions and actions in the company. |
ethical business practices | practices that ensure the highest standards of conduct are observered in a company's relationships with everyone who is a part of the business or affected by the business' activities. |
formal influence | a leadership role that is part of the organization's structure. |
human relations | the way people get along with each other. |
implementing | a manager's effort to direct and lead people to accomplish the planned work of the organization. |
influence | power enabling a person to affect the actions of others. |
informal influence | a leadership role that is not part of a formal structure. |
leadership | the ability to motivate indviduals and groups to accomplish important goals. |
management | the process of accomplishing the goals of and organization through the effective use of people and other resources. |
management style | the way a manager treats and involves employees. |
organizing | the function of a manager involving identifying and arranging the work and rescources needed to achieve the goals that have been set. |
planning | the function of a manager involving analyzing information, setting goals, and making decisions about what needs to be done. |
staffing | the function of a manager including all of the activities involved in obtaining, preparing, and compensating the employees of a business. |