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O Guinn

Chapter 4

QuestionAnswer
According to Abraham Maslow, what the 5 human needs hierarchy? Physiological needs, safety needs, love & belonging needs, esteem needs, self-actualization needs.
What are Physiological needs? Biological needs that require the satisfaction of hunger, thirst, basic bodily function.
What are Safety needs? The need to provide shelter and protection for the body and to maintain a comfortable existence.
What are Love & Belonging needs? The need for affiliation and affection. A person will strive for both the giving and receiving of love.
What are Esteem needs? The need for recognition status, and prestige. In addition to the respect of others, there is a need and desire for self-respect.
What are Self-actualization needs? This the highest of all the need states and is achieved by only a small percentage of people. The individual strives for maximum fulfillment of individual capabilities.
Food and health care products relate to ___________________ needs. Physiological
Is advertising powerful enough to create basic human needs? No; it is in no way powerful enough. Advertised products offer a means to pursue natural motivations.
What claims are made in terms of the types of goods produced in societies characterized by heavy advertising? An overemphasis on private goods, to the detriment of public goods (such as highways, parks, schools, infrastructure, etc.)
What is an example of contemporary advertising moving away from perpetuating female stereotypes? Dove's "Campaign for Real Beauty" with a series of ads featuring real women as strong and feminine. ( Not models)
What is acceptable and what is offensive _______ over time in a culture. Changes.
When was the Pop Art Movement? 1950s & 60s in London & New York, characterized by a fascination with commercial culture.
How is it claimed that advertising supports an informed democracy? Advertising expenditures in the United States exceed 100 billion dollars each year. This monetary support of the media allows citizens to have access to a variety of information and entertainment sources at low cost; social media sites included.
What are Ethics? Moral standards and principles against which behavior is judged.
What is Deception? Making false or misleading statements in an advertisement.
What is Puffery? The use of absolute superlatives such as "Number One" or "Best in the World"; considered completely legal.
Why are emotion appeals such as those made about the beauty - or prestige-enhancing qualities of a brand legal? It is fundamentally impossible to legislate against emotional appeals as such, because these claims are unquantifiable. "In the eye of the beholder" I.e. neither illegal nor unethical.
It is estimated that children between 2 & 11 see around _____________ ads in a year. 25,600
According to a historical view held by physiologists, what effect does advertising have on children? Advocates violence, responsible for child obesity, creates a breakdown in early learning skills, and results in a destruction of parental authority.
Children's Television Act (1990) Restricts advertising on children's programming to 10.5 minutes per hour on weekends & 12 minutes per hour on weekdays.
Children's Food & Beverage Advertising Initiative (2006) An initiative led by 16 companies in voluntary commitment to address the issue of obesity among children; A key element of the agreement is that food & beverage marketers will devote 1/2 of their $ to promoting healthy alternatives.
What has extensive research and studies shown in terms of the influence that advertising has on the use of tobacco & alcohol? Children are more influenced by parents and playmates than by the mass media.
Why doesn't advertising cause people to smoke & drink? Advertising just isn't that powerful.
True or False. Advertising creates Primary Demand in mature product categories. False
Advertising is only capable of stimulating demand for a _________ within a product category. Brand
A vast weight of research evidence throughout 50 years asserts that advertising... is not a significant casual influence on initiation behavior e.g. smoking, drinking.
Cheeseburger Bill (2004) Blocks lawsuits blaming the food industry for making people fat
What 3 primary groups are the agents of advertising regulation? Consumers, industry organizations, and government bodies; together they shape and restrict the process.
What are the 3 areas of advertising regulation? 1) Deception & Unfairness 2) Competitive Issues 3) Advertising to children.
What are the 3 elements essential in the FTC declaring an ad deceptive? 1) A representation, omission, or practice that is likely to mislead the consumer. 2) #1 must be judged from the persp. of a consumer acting reasonably in the circum. 3) #1 must be a "material" one i.e. quantifiable
What is Unfair Advertising? Acts or practices that cause or are likely to cause substantial injury to consumers, which is not reasonably avoidable by consumers themselves, & not outweighed by the countervailing benefits to consumers or competition.
What is Vertical cooperative advertising? A technique whereby a manufacturer (m) and dealer share the expense of advertising; commonly used in regional or local markets where (m) wants a brand to benefit from a promo run by local dealers.
What are Comparison Advertisements? Those in which an advertiser makes a comparison between the firm's brand and competitors' brand. *if carried out in a way that comparison is not fair, it can be deemed as unfair by FTC.
The Wheeler-Lea Amendment (1938) Broadened the FTC's powers to include regulation of advertising that was misleading to the public.
The Robinson-Patman Act (1936) Prohibits firms from providing phantom cooperative advertising allowances as a way to court important dealers.
Nutrition Labeling & Education Act (1990) Requires uniformity in the nutrition labeling of food products and establishes strict rules for claims about the nutritional attributes of food products.
Federal Communications Commission Prohibits obscenity, fraud, & lotteries on radio & tv. Power lies in the ability to deny or revoke broadcast licenses.
What is a Consent Order? An advertiser accused of running deceptive or unfair advertising agree to stop running the advertisements in question, without admitting guilt.
What is a Cease-and-Desist Order? Issued to advertisers who do not comply voluntarily, requiring that the advertising in question be stopped within 30 days so that a hearing can be held to determine if the ad is deceptive & unfair.
What is an Affirmative Disclosure? Requires an advertiser to include important material absent from an ad in subsequent advertisements if the ad is fails to disclose important material facts about a product.
What is Corrective Advertising? In cases where evidence suggests that consumers have developed incorrect beliefs about a brand because of deceptive & unfair ads, the advertiser has to run corrective ads. $$$$$$ :(
True or False. The NAD & NARB are empowered to impose penalties on advertisers False
Who is the 4As? The American Association of Advertising Agencies
What is the 4As Creative Code? Outlines the responsibilities and social impact advertising can have and promotes high ethical standards of honesty & decency.
What is Consumerism? The actions of individual consumers or groups of consumers designed to exert power in the marketplace
Consumer movements have focused on what same issue? Consumers want a greater voice in the whole process of product development, distribution, & information dissemination.
What are the two major consumer organizations? Consumer Federation of America and the Consumers Union
What is Behavioral Targeting? The process of database development facilitated by online tracking markers that advertisers place on a Web surfer's devices in order to track that person's online behavior.
_____ trillion spam messages are sent per year. 7.7
What are Premiums? An Item offered for "free" or at a greatly reduced price with the purchase of another item
How does the Robinson-Patman Act relate to marketers? Requires marketers to offer similar customers similar pries on similar merchandise and quantities. i.e. A marketer cannot use special allowances as a way to discount the price to highly attractive customers.
What is Appropriation? The use of pictures or images owned by someone else without permission.
What is Defamation? When a communication damages the reputation of an individual because the information was untrue.
What is Slander? The ORAL defamation and it the context of promotion would occur doing television or radio broadcast of an event involving a company and its employees
What is Libel? Defamation that occurs in PRINT
Created by: rrayos
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