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marketing chapter 2
Term | Definition |
---|---|
marketing | the activity set of instructions, and the process for creating, communicating, delivering, and exchanging offerings that have value for customers, clients,partners, and society at large. |
goods | tangible items that have monetary value and satisfy your needs or wants |
services | tangible items that have monetary value and satisfy your needs or wants |
marketing concept | the idea that a business should strive to satisfy customers needs and wants while generating a profit for the business |
utility | the functions of marketing add value to a product |
market | all people who share similar needs and wants and who have the ability to purchase a given product are a market |
consumer market | consumers who purchase goods and services for personal use. |
organizational | clean keeps things neat |
market share | |
target market | |
customer profile | |
marketing mix | |
SWOT analysis | |
PEST analysis | |
marketing plan | |
executive summary | |
situation analysis | |
marketing strategy | |
sales forecasts | |
performance standard | |
market segmentation | |
demographics | |
disposable income | |
discretionary income | |
geographic | |
psycho graphics | |
mass marketing |