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LAP Glossary 2.03

TermDefinition
Competitive Advantage The edge achieved by businesses that offer something better than their competitors
Cost-effective Economical; good value in relation to the price, or cost
Data Facts and figures
Data gathering The process of collecting facts and figures
Data processing Analyzing the facts and figures collected and putting them into formats useful to the business
Decision-oriented Accustomed to making choices
Enterprise resource planning Software applications using database technology the enable a business to manage its information about customers, products, employees, and finances
External data Facts and figures available in locations outside the company
Information Facts and data presented in a useful form
Information reporting Moving information through the appropriate channels or making information accessible to those who need it
Internal data Facts and figures located inside the company
intranet An internal network similar to the internet that is accessible only by authorised personnel; used to access information and communicate with others within an organization
Market opportunity Situation that occurs when an economic want exists and there is an idea for a good or service to fulfill that want; a good or service that people are willing and able to buy
Market share An organizations portion of the total industry sales in a specific market
Marketing information Data available from inside and outside a business that have been processed and organized so that they can be used to create, communicate, and deliver value to customers and for managing customer relations in ways that benefit the organization and its stak
Marketing intelligence Marketing data that are gathered informally from internal and external sources; may or may not relate to any current issue or project
Marketing research The systematic gathering, recording, and analyzing of data about a specific issue, situation, or concern
Marketing-information management A marketing function that involves gathering, accessing, synthesizing, evaluating, and disseminating information
Marketing-information management system (MkIS) An organized way of continuously gathering, sorting, analyzing, evaluating, and distributing marketing information
Primary data Facts and figures collected specifically for the problem or project at hand
Primary information Marketing information developed from data that are collected for use in one particular situation
Profitability The degree or level of profit of a business or a product
Qualitative data Facts and figures based on opinion and personal interpretations
Quantitative data Numerical facts and figures
Sales forecast A prediction of future sales over a specific period of time
Secondary data Facts and figures that have been collected for purposes other than the project at hand
Secondary information Marketing information developed from data that have already been collected by others
Situation analysis A determination of a firm’s current business situation and the direction in which the business is headed
Created by: miguelflako
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