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Chapter 6
Management Skills of Leadership& Motivation
| Term | Definition |
|---|---|
| Leadership | Leadership involves directing staff, setting an example and delegating work. |
| Types of Leaders | Leaders can be autocratic, democratic or laissez-faire. |
| Motivation | Motivation is the willingness of people to work hard. |
| What is Maslow's Theory of Motivation? | Its known as the hierarchy of needs. It says that all human needs can be arranged in hierarchy in order of their importance. |
| These needs are: | Physical, Safety, Social, Esteem, and Self-actualisation needs. |
| McGregor's Theory of motivation | Focuses on managers attitudes towards staff. |
| Theory X | Managers have a negative view and people dislike work and must be forced to do it. |
| Theory Y | Managers have a positive view that people, given the right conditions, can work hard and enjoy it. |
| Autocratic Leaders | They do not like sharing their authority with subordinates but prefer to make most of the decisions themselves. |
| Democratic Leaders | They are willing to discuss issues with staff and to delegate power and responsibility where necessary. |
| Laissez-Faire Leaders | Involves giving staff general goals and targets to aim for and then giving them the authority to achieve these in whatever way they think best. |
Created by:
ciarabrowne
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