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Ch. 16 review

Career

People born between 1946 & 1964 Baby boom generation
Shaking hands and exchanging gifts Business etiquette
Flexible work hours Informal culture
85 percent of people entering the workplace Women and ethnic minorities
Another word for executives Suits
Another word for artists Creatives
Differences in age, gender, education, and ethnicity Diversity
What is discrimation for people over the age of 40? Ageism
Several layers of management Bureaucracy
Promotes cooperation of workers from different backgrounds Diversity programs
Which of the following would fit a more formal corporate culture? Fixed work hours
What group controls 51% of the wealth in the U.S.? The Baby Boom Generation
What is identifying someone by a single trait? Stereotype
What act protects workers from discrimination? Equal Employment Opportunity Act
Protects people Age Discrimination Act
Culture refers to standards of a particular country. T
Most companies code of ethics doesn't have rules against discrimination. F
Dealing with diversity means ignoring the differences between people. F
Where a company is located has little effect on corporate culture. F
Failure to understand the culture of the country where you're doing business can win a deal. T
Beliefs, customs, and attitudes of a distinct group of people Culture
Acceptable social behavior and manners in business Business etiquette
A company's shared values, beliefs, and goals Corporate culture
A formal chain of command with one person at the top Hierarchy
A formal organization consisting of many levels of management Bureaucracy
Variety of people with different backgrounds and identities Diversity
Identify someone by a single trait or as a member of a certain group rather than as an individual Stereotype
Excluding someone on the basis of age, gender, ethnicity, or other differences Discrimination
People born between 1946 & 1964 Baby boom generation
Discrimination on the basis of age Ageism
A federal law that prevents discrimation against workers on the basis of gender, ethnicity, or other differences. Equal Employment Opportunity Act
A federal law that requires businesses to provide facilities for people with special needs Americans with Disablities Actb(ADA)
Created by: marykatescamardo
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