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Chapter 3

MGMT467 Chapter 3 for exam 1

TermDefinition
Leadership style combination of traits, skill, and behaviors leaders use as they interact with followers.
University of Michigan Leadership Model identifies two leadership styles: job-centered and employee-centered.
Ohio State University Leadership Model identifies four leadership styles: low structure and high consideration, high structure and high consideration, low structure and low consideration, and high structure and low considerations.
Leadership grid identifies five leadership styles: 1,1 impoverished; 9,1 authority compliance; 1,9 country club; 5,5 middle of the road and 9,9 team leader.
Impoverished has low concern for both production and people. The leader does the minimum required to remain employed in the position.
Authority-compliance has a high concern for production and a low concern for people. The leader focuses on getting the job done while people are treated like machines.
Country-club leader has a high concern for people and a low concern for production. The leader strives to maintain a friendly atmosphere without regard for production.
The middle-of-the-road leader has a balanced, medium concern for both production and people. The leader strives to maintain satisfactory performance and morale.
Team leader has a high concern for both production and people. This leader strives for maximum performance and employee satisfaction. According to Blake, mouton, and mcCanse, the team leadership style is generally the most appropriate for use in all situations.
Motivation anything that affects behavior in pursuing a certain outcome.
Motivation process people go from need to motive to behavior to consequence to satisfaction or dissatisfaction.
Content motivation theories focus on explaining and predicting behavior based on peoples needs.
Hierarchy of needs theory proposes that people are motivated through five levels of needs
Two-factor theory proposes that people are motivated by motivators rather than maintenance factors.
Acquired Needs Theory proposes that people are motivated by their need for achievement, power, and affiliation.
Process motivation theories focus on understanding how people choose behavior to fulfill their needs.
Equity theory proposes that people are motivated when their perceived inputs equal outputs
Expectancy theory proposes that people are motivated when they believe they can accomplish the task, they will get the reward, and the rewards for doing the task worth the effort
Goal-setting theory proposes that specific, difficult goals motivate people. Goal setting increases commitment, motivation, energy, and persistence toward goals.
Writing objectives model (1) To+ (2) action verb +(3)singular, specific, and measurable results to be achieved+(4) target date.
Reinforcement theory proposes that through the consequences for behavior, people will be motivated to behave in predetermined ways.
Positive reinforcement method of encouraging continued behavior is to offer rewards.
Negative (Avoidance) reinforcement rules with punishment for violations are designed to get employees to avoid certain behavior.
Fixed interval schedule giving a salary paycheck every week.
Variable interval schedule giving praise only now and then, a surprise inspection
Fixed ratio schedule giving a piece rate or bonus after producing a standard rate
Variable ratio schedule giving praise for excellent work, or a lottery for employees who have not been absent for a set amount of time
Giving praise model (1) tell the employee exactly what was done correctly (2) tell the employee why the behavior is important (3) stop for a moment of silence (4) encourage repeat performance
Created by: timmer501
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