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Chapter 5

Recptionist and Office Enviroment

QuestionAnswer
confident sign in-log, HIPAA compliance, Assign pts numbers, tracking tool Patient Visit Log
Verify patients ID w/ driver's plus another ID Processing paients
Address /billing inconsistencies, inaccurate med records, insurance info missing, pt claims he or she was a victim of ID theft Patient Processing Alerts
Mail or email registration form to pt, obtain info by phone. If Pt doesn't have insurance, payment is due at the time of service Pre-Registration
Business cards, signs, air, temp, and lighting, music, plants and decorative items Features of the reception Area
clean, replenishing supplies, declutter areas, use universal precautions if needed Reception area housecleaning tasks
Any infection capable of human-to-human transmission occurring in several areas of the world Pandemic
A widespread occurrence of an infectious disease in a community at a particular time Epidemic
Regularly found among particular people or in a certain area Endemic
Remain calm reassure pts, call ambulance, assist physician, start CPR if necessary Emergency Preparedness
Safety officer, medical waste management, exposure control plan, personal protective equipment(PPE) Safety and health standards (OSHA compliance)
Science of fitting workplace conditions to capabilities and natural movement of human body, furniture and equipment changes, work at a computer station and comply with Eronomis standards Ergonomics
Air (oxygen), ignition (heat), fuel Three sources to start fire
Material Safety Data Sheets (MSDS) Fire Prevention And Safety
Rescue, Alarm, Confine, Exstinguish/ Evacuate, Relocate (R.A.C.E.R.) Fire procedures and evacuation
Pull, Aim at base of fire, Squeeze handle, Sweep side to side (P.A.S.S.) Fire extingisher
Sudden event (tragedy) that results in great damage
Created by: jcpickens
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