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Chapter 7- supply chain

QuestionAnswer
Supply chain All processes performed in the chain
Value chain Only processes that add value in the chain
Global facility location Determine the ''best fits'' based on '' critical success factors''(CSFs) for competitive advantage.
Exemple of Critical success factors (4) Skilled labour Technology Local suppliers Tax rate
Cross-docking Remove the intermediate step of storage by distributing them immediately after they are received
Benefits of cross-docking Reduce product handling, inventory, facility costs
Requirements of cross-docking Requires tight scheduling, extensive info technology
What is postponement ? Business strategy that maximizes possible benefit and minimizes risk by delaying further investment into a product or service until the last possible moment.
Benefits of postponement (2) Improve flexibility Reduce inventory costs
Name the 4 postponement strategy • place utility: •form utility: •labeling: •packaging:
Postponement of place utility Instead of guessing the demand of each store. Hold it back in warehouse as long as possible to see the demand.
Postponement of form utility Manufacture a generic product, which can be modified at the later stages before the final transport to the customer
Postponement of packaging products are completed but stored in bulk without packaging.
Postponement of labeling products are completed except the label (wait to see the demand)
Benefits of postponement of packaging (2) Provide flexibility for demand fluctuations of different package sizes. Reduce storage space
What is the transportation mode that cost the most? Airplane
What is the cheapest transportation mode ? By boat
What is Intermodal shipments ? Same container on boats, trains and trucks
Benefits of Intermodal shipments ? Less handling(+ convenient), extensive network, optimal cost, increased security
Drop-shipping Retailer ask their supplier to 'drop ship' directly o he customer.
Benefits of Drop-shipping Save on time and reshipping costs
Vendor managed inventory (VMI) Vendors manage the customer's inventory themselves. They go in the store to count instead of asking the retal
Vertical integration ? refers to the proportion of the supply chain that the company owns ( ''make or buy'')
A supply chain links together all stages from the acquisition of R.M through the transformation process and delivery to the customer. T/F ? True
Successful supply chain involve (3) Trust(reliable vendor) Long-term relationship information sharing
What is a disadvantage of switching to Vendor managed inventory (VMI)? More administration cost for the vendor.
Which supply chain type am I ? Supply predictable demand + focus on low cost and quality. 'Physically' efficient process
Which supply chain type am I ? Respond quickly to unpredictable demand, minimize stockouts + focus on speed, flexibility and quality. '' market-responsive" process
Purchasing should be treated as an important area in controlling costs since a significant portion of the cost of goods sold are purchased items. T/F? True
Name 3 strategy to reduce lead-time Use technology info to link with suppliers for re-order Provide supplier with free consulting advice Having suppliers geographically close.
Reverse supply chain Refers to the series of activities required to retrieve a product from a customer and either dispose or reuse it.
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