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MP Unit 1 (2022)
Marketing Foundations
Term | Definition |
---|---|
marketing | Developing, promoting, and distributing products to satisfy customer needs and wants is |
marketing concept | focuses on two elements profit and satisfied customers |
market | the group of all of the potential customers or people who share similar wants and needs and who have the ability to purchase a given product |
marketing mix | a combination of strategies used to market a product. Also called the 4Ps of marketing |
market segmentation | the way the market is divided into smaller groups of potential customers |
demographics | statistics that describe a population in terms of personal characteristics such as ethinic background, age, income, education, gender, etc. |
geographics | a division of the market based upon where people live |
channel management (distribution) | the process of deciding how to gets goods into the customers hands. Examples could include selling online, in the mail, or at the store |
information management (marketing research) | involves collecting information/data about the customer in order to make business decisions. Example - ask for zip code or phone number at check out or conducting a survey to learn more about customers |
selling function | provides customers with goods and services they want |
product/service management | a function of marketing involves deciding which products to sell, how to package them including developing, maintaining, and improving a product. For example, improved colors and faster speeds for a blender |
pricing | a function of marketing related to decisions about how much to charge for goods and service in order to maximize profits |
promotion | a function of marketing related to communicating with potential customers to inform, persuade, or remind them about a business's products |
financing | a function of marketing related to getting the money necessary to pay for the operation of a business |
psychographics | involves grouping people with similar lifestyles, interests and shared attitudes. Examples could include healthy runners, student athletes, or pet owners |
buyer behavior | grouping potential customers based upon how often they buy and why they buy products |
target market | the group of customers that is identified for a specific marketing program. For example a company wants to sell healthy drinks, so they try to promote and advertise to athletes |
4 Ps | the marketing mix strategies: product, place, price and promotion |
product | Coca cola introduces a new soft drink targeting teen athletes, which basic marketing strategies is this related to? |
SWOT analysis | when a company examines its internal strengths and weaknesses and external (outside influences) threats and opportunities |
place | a marketing strategy related to where and how a customer can purchase a product or service. Examples might include a store, online or delivery |
consumer | customers who influence the purchase of and use a product. Example a child who sees a commercial for fruit loops cereal and asks parents to buy it. They are using the product |
discretionary income | the money left over after paying for necessary needs and bills allows consumers to purchase things they want. Example - paying all of your bills and then buying tickets to the Braves game on Friday |
80/20 rule | 80% of company sales are generated by 20% of its customers. |
luxury and premium products | sales will slow or drop for these types of products when the economy slows down |
customer profile | a detailed list or description of the customer in order to better meet the needs of its specific customers |
market share | The percentage of sales that a company makes for a product in a market. Example, Adidas sells 49% and NIKE sells 51% in the soft drink market |