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MM Ch1
Management Concepts 1
Concept | Information |
---|---|
Management | The process of achieving desired results through an efficient use of human and material resources |
Managers | individuals in organisations responsible for managing |
5 Main Functions of Management | Planning; Organising; Staffing; Controlling; Leading |
10 Manager Roles (3 Sections) | Interpersonal (figurehead, leader, liaison); Informational (monitor, disseminator, spokesperson); decisional (entrepreneur, disturbance handler, resource allocator, negotiator) |
Scientific Management | Development of one best way of performing a task, Taylor, Bethlehem Steel Works |
Weber | Efficiency, Bureaucracy: rules and procedures, hierarchy, impersonal relationships |
Adminstrative Management | Focused on Senior Leaders, Fayol, 5 Functions and 14 principles |
Human Relations | Social and psychological factors, Mayo, Hawthorne Studies |
Organisational Behavior | explored individual, group, and organisational processes |
Systems Theory | Included environment (inputs and outputs) |
Contingency Theory | No one best way because of environment |