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FM Unit 6 Promotion
Promotion ch. 21
Question | Answer |
---|---|
promotional mix | the combination of all types of persuasive communication used by an organization to market itself and influence sales |
consumer promotion | promotion directly to consumers, usually nationally for a company or product - general promotion |
trade promotion | is aimed at other organizations within the industry (wholesalers, distributors, retailers, etc) |
retail promotion | is promotion by a store to its specific customers |
promotion program | a written guide of all of the company's promotion efforts for a period of time. usually done twice a year. |
top down approach | budgeting decisions based upon senior managers develop the promoion budget based on past experiences |
bottom up approach | budget decisions based upon objectives for specific products or product lines usually types and amounts of promotion based on employees (merchandisers, buyers, department managers) experiences and ideas. |
affordability approach | budget decisions based upon what the company can afford |
ethics | related to actig or dealing in morally evaluated ways. companies usually have a code of conduct based on what they think is fair, proper, honest and right. |
deceptive price promotion | retailers put higher original prices on items so they can mark them down to a sale price that is not really a bargain. can also make false claims about how their prices are lower than others |
deceptive product promotion | making false or misleading claims about actual products. This can include wrong information about fiber content, color fastness, or country of origin |
bait and switch | deceptive selling practice when a consumer is advertised to with a low price and then when they come into the store, they are sold a much higher priced item |
corrective advertising | using promotional methods to correct previous false or unethical claims |
advertising | any PAID form of non-personal sales message made by an identified sponsor through a mass communication medium or channel |
product advertising | designed to sell specific items, lines, or services |
institutional advertising | also called image or corporate advertising is designed to sell the reputation of the organization |
cooperative advertising | sharing of advertising and its costs by two or more organizations - Example Kellogs pop tarts use Smuckers jam |
advertising agencies | are service firms that provide advertising expertise |
direct marketing | also called direct mail - Items sent directly to customers based upon information gathered about their preferences and previous shopping experiences. |
merchandise packaging | company names, logos, and slogans on shopping bags, gift boxes, and wrapping paper |
public relations | activities are planned to build good relations and favorable image with the various publics of an organization |
publicity | is the unpaid media coverage about an organization |
press kits | promotional portfolios that contain press releases and photographs and/or illustrations using models or arrangements to show products. May also include" newspaper articles" that are advertisements for the company products |
media | also called the advertising medium - are the agencies, means or instruments used to convey an advertising message |
headline | the large heading in a print ad that is used to attract readers arouse interest and ge tthem to look at the illustration and copy |
copy | represents the selling message in an ad. usually details about the product and its benefits |
illustration | helps to expand on the copy by showing how the product works or how it is used. usually the largest part of the ad |
signature | the logotype or logo which is the identification symbol of the company in an ad |
slogan | a catch phrase of small group of words that are combined in a special way to identify a product or company |
print media | includes advertising in newspapers, magazines, direct mail, signs, and billboards. |
broadcast media | includes television and radio advertising |
online advertising | involves advertising on social media through video, advertisements, and "news related articles" |
transit advertising | a type of print advertising that involves advertising on buses, trains, cars and other transportation related systems. |
in - store advertising | involves electronic shelf ads, supermarket cart displays, instant coupon machines, floor mats and sounds systems used to advertising products right in the store |
cost per thousand (CPM) | the media cost of exposing 1,000 readers or viewers to an advertising impression. |