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2.06 Vocab
Term | Definition |
---|---|
Primary Data | Data obtained for the first time and used specifically for the particular problem or issue under study. |
Secondary Data | Data that has already been collected for some purpose other than the current study. |
Survey Method | a research technique in which information is gathered from people through the use of surveys or questionnaires. Surveyors usually use a sample of the entire target population to get results. |
Personal Interview | Involves questioning people face to face. Often conducted in central locations. |
Focus Group Interview | Involves eight to twelve people who are brought together to evaluate a product, design, or strategy under the direction of a skilled moderator. |
Telephone Interview | Quick, efficient, and relatively inexpensive. |
Mail Survey | Relatively inexpensive way to reach a large audience. Respondents are generally honest and find this type of survey less intrusive. |
Internet Survey | Includes wide open polls, anybody can answer polls, invitation only surveys, password protected research sites, and Internet based panels. |
Observation Method | A research technique in which the actions of people are watched and recorded either by cameras or observers. |
Mystery Shopper | A researcher who poses as a customer. |
Reliability | Exists when a research technique produces nearly identical results in repeated trials. |
Validity | Exists when the questions asked measure what was intended to be measured. |
Yes/No Questions | Only gives two options, should only be used when asking for a response on one issue. |
Rating Scale Questions | Variety of questions used such as very satisfied to very dissatisfied, or excellent to poor. |
Level of agreement questions | Used to access attitudes and opinions. Commonly used: Strongly Agree (SA), agree (A), neutral (N), disagree (D), strongly disagree (SD). |
2.06 Objective | Understand data collection methods to evaluate their appropriateness for the research problem/issue. |