Help
Options
Didn't know it?
click below
click below
Knew it?
click below
click below
Don't Know
Remaining cards (0)
Know
retry
shuffle
restart
0:00
Embed Code - If you would like this activity on your web page, copy the script below and paste it into your web page.
Normal Size Small Size show me how
Normal Size Small Size show me how
PoM #13
| Question | Answer |
|---|---|
| What best describes extinction? | It refers to withdrawing or failing to provide a reinforcing consequence. Extinction refers to withdrawing or failing to provide a reinforcing consequence. When this occurs, motivation is reduced and the behavior is extinguished, or eliminated. |
| Herzberg's two-factor theory highlights the distinction between: | intrinsic and extrinsic rewards. Herzberg's theory highlights the important distinction between extrinsic rewards & intrinsic rewards. reminds managers not to count solely on extrinsic rewards to motivate workers but focus on intrinsic rewards as well. |
| The use of reinforcement or punishment in organizational settings is an integral part of: | organizational behavior modification Organizational behavior modification attempts to influence people's behavior & improve performance, by systematically managing work conditions and the consequences of people's actions. |
| Following Herzberg's model, Hackman and Oldham proposed a more complete model of _____. | job design |
| A person can restore _____ in a number of ways by behaviorally or perceptually changing inputs and outcomes. | equity |
| Job enrichment would be more successful for people with: | high growth need strength. Growth need strength is the degree to which individuals want personal and psychological development. Job enrichment would be more successful for people with high growth need strength. |
| What is one of the eight categories of quality of work life programs? | Fair compensation |
| QWL has eight categories: | 1) adequate and fair compensation; (2) a safe and healthy environment; (3) jobs that develop human capacities; (4) a chance for personal growth and security; |
| QWL has eight categories: | 5) a social environment that fosters personal identity, (6)the rights of personal privacy, dissent, and due process; (7) a work role that minimizes infringement on personal leisure & family needs; and (8) socially responsible organizational actions. |
| According to Maslow's hierarchy of needs, which of the following needs would one seek to satisfy first? | Physiological According to Maslow, people are motivated to satisfy the lower needs before they try to satisfy the higher needs. Physiological needs are on the lowest level of needs in the pyramid |
| Alderfer's ERG theory postulates that people have three basic sets of needs: _____, relatedness, and growth, which can operate simultaneously. | existence A theory of human needs that is more advanced than Maslow's is Alderfer's ERG theory. Alderfer's ERG theory postulates three sets of needs: existence, relatedness, and growth. |
| According to the expectancy theory, _____ is the link between performance and outcome. | instrumentality Instrumentality is the perceived likelihood that performance will be followed by a particular outcome. Like expectancies, instrumentalities can be high (up to 100 percent) or low (approaching 0 percent). |
| According to McClelland's needs theory, the need for _____ involves a strong desire to be liked by other people. | affiliation The most important needs for managers, according to McClelland, are the needs for achievement, affiliation, and power. The need for affiliation reflects a strong desire to be liked by other people. |
| Key beliefs in the expectancy theory include expectancy and _____. | instrumentality The expectancy theory process is shown in Figure 13.2. People develop two important beliefs linking these three events: expectancy, which links effort to performance, and instrumentality, which links performance to outcomes. |
| A psychological contract is described as: | a set of perceptions of what employees owe their employers, and what their employers owe them. This contract, whether it is seen as being upheld or violated has important implications for employee satisfaction & motivation . |
| Motivation for employees can come from an interesting project, a completed sale, or the discovery of a perfect solution, all of which are examples of: | intrinsic rewards. An intrinsic reward is a reward the person derives directly from performing the job itself. |
Created by:
ncst8girl