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ISDS 1102 Final Exam
| Question | Answer |
|---|---|
| Successful companies operate _____, integrating the operations of all departments. | Cross-functionally |
| Operating cross-functionally means integrating the operations of all _____. | departments |
| What is a way of monitoring an entire system by viewing multiple inputs being processed or transformed to produce outputs while continuously gathering feedback on each part? | Systems thining |
| What is information that returns to its original transmitter and modifies the transmitters actions? | feedback |
| What is one of Thomas Friedmans' 10 forces that flattened the world | Fall of the Berlin Wall |
| A _______ is a collection of parts that link to achieve a common purpose. | system |
| Management ______ systems is a business function, like accounting or human resources, that moves information about people, products, and processes across the company to facilitate decision making and problem solving` | information |
| Records, measures, and reports monetary transactions | Accounting |
| Tracks strategic financial issues including money, banking, credit, investments, and assets | Finance |
| Maintains policies, plans, and procedures for the effective management of employees | Human Resources |
| Supports sales by planning, pricing, and promoting goods or services | Marketing |
| Manages the process of converting or transforming resources into goods or services | Operations Management |
| Performs the function of selling good or services | Sales |
| Material items or products that customers will buy to satisfy a want or need | Goods |
| Tasks performed by people that customers will buy to satisfy a want or need | Services |
| Input and process combine to form the ______. | Output |
| Which of the following is a broad function of a CIO? | 1. Ensuring the delivery of all IT projects, on time and within budget 2. Ensuring that the strategic vision of IT is in line with the strategic vision of the organization 3. Building and maintaining strong exec relationships |
| Who is responsible for ensuring the security of IT systems and developing and IT safeguards against attacks from hackers and viruses | CSO |
| What is the legal protection afforded an expression of an idea? | Copyright |
| What are the principles and standards that guide our behavior toward other people? | ethics |
| The chief ______ officer is responsible for ensuring the ethical and legal use of information within an organization. | Privacy |
| ______ software involves the unauthorizes use, duplication, distribution, or sale of copyrighted software | Pirated |
| Which of the following does a database maintain information on ? | 1. Inventory 2. Transactions 3. Employees |
| Which database model is a type of database that stores information in the form of logically related two-dimensional tables? | Relational database model |
| What in the relational database model is a person, place, thing, transaction, or event about which information is stored? | entity |
| Why do relational databases use foreign keys? | To create logical relationships |
| What is an interactive website that is kept constantly updated and relevant to the needs of its customers using a database? | Data-driven website |
| A foreign key in the relational database model is a ______ key of one table that appears as an attribute in another table. | Primary |
| Maintains information about various types of objects (inventory), events (transactions), people (employees), and places (warehouses) | Database |
| the data elements associated with an entity | Attributes |
| Allows users to create, read, update, and delete data in a relational database | Relational database management system |
| Stores information in the form of logically related two-dimensional tables | Relational database model |
| Compiles all of the metadata about the data elements in the data model | Data dictionary |
| Provides details about data | metadata |
| Collection of related data elements | record |
| Field or group of fields that uniquely identifies a given record in the table | Primary key |
| A primary key of one table that appears as an attribute in another table and acts to provide a logical relationship between the two tables | Foreign key |
| Creates, reads, updates, and deletes data in a database while controlling access and security | Database management system |
| Logical data structures that detail the relationships among data elements using graphics or pictures | data model |
| the smallest or basic unit of information | data element |
| Asks users to write lines of code to answer questions against a database | Structured query language (SQL) |
| Stores information about a person, place, thing, transaction, or event | entity |
| interactive website kept constantly updated and relevant to the needs of its customers using a database | Data-driven Website |
| Person responsible for updating and maintaining website content | Content editor |
| Person responsible for creating the original website content | Content creator |
| Includes fixed data incapable of change in the event of a user action | static information |
| Includes data that change based on user actions | Dynamic information |
| Stored in a dynamic catalog, or an area of a website that stored information about products in a database | Dynamic website information |
| Which of the following describes ETL | 1. A process that transforms information using a common set of enterprise definitions 2. A process that loads information into a data warehouse 3. A process that extracts information from internal and external databases |
| What is data mining? | The process of analyzing data to extract information not offered by the raw data alone |
| What does the Data Warehousing institute estimate that low-quality information costs US businesses annually? | $600 billion |
| Which of the below represents a challenge facing many businesses? | 1. collecting information 2. Discerning patterns and meaning in the information 3. Responding to the resultant information |
| A _______ is the common term for the representation of multidimensional information | cube |
| Information ______ or scrubbing is the process that weeds out and fixes or discards inconsistent, incorrect, or incomplete information | cleansing |
| Activities that include removing redundant records, fixing erroneous relationships, and fixing inaccurate data | Information cleansing |
| One hundred percent complete and accurate information is ______ | impossible |
| Every department had its own method for recording data so when trying to share information, data did not match and users did not get the data they really needed | Inconsistent data definitions |
| Managers need to perform cross-functional analysis using data from all departments, which differed in granularities, formats, and levels | Lack of data standards |
| The data, if available, were often incorrect or incomplete. Therefore, users could not rely on the data to make decisions | poor data quality |
| Users could not get the data they needed; What was collected was not always useful for intended purposes | Inadequate data usefulness |
| Most data stored in operational databases did not allow users direct access: users had to wait to have their queries or questions answered by MIS professionals who could code SQL | Ineffective Direct Data Access |
| Process that extracts information from internal and external databases, transforms it using a common set of enterprise definition, and loads it into a data warehouse | extraction, transformation, and loading (ETL) |
| Contains a subset of data warehouse information | Data mart |
| Common term for the representation of multidimensional information | information cube |
| A process that weeds out and fixes or discards inconsistent, incorrect, or incomplete information | Information cleansing or scrubbing |
| Determine the accuracy and completeness of its data | Data quality audits |
| Accesses large amounts of data from different management information systems | Informing |
| Tracks corporate metrics such as critical success factors and key performance indicators and includes advanced capabilities such as interactive controls allowing users to manipulate data for analysis | Business intelligence dashboard |
| Moves beyond excel graphs and charts into sophisticated analysis techniques such as pie charts, controls, instruments, maps, time-series graphs, and more | Data visualization tool |
| Describes technologies that allow users to see or visualize data to transform information into a business perspective | Data visualization |
| Displays information so it can be easily understood | Infographics |
| What is recovery? | 1. The ability to get a system up and running in the event of a system crash 2. The ability to get a system up and running in the event of a system failure 3. Restoring the information backup |
| What is a backup? | An exact copy of a system's information |
| What is failover? | Backup operational mode in which the function of a computer component (such as a processor, server, network, or database) is assumed by secondary system components when the primary component becomes unavailable through either failure or scheduled down tim |
| What is fault tolerance? | A computer system designed that in the event a component fails, a backup component or procedure can immediately take its place with no loss of service |
| What is a separate and fully equipped facility where the company can move immediately after a disaster and resume business? | Hot site |
| What is a detailed process for recovering information or an IT system in the event of a catastrophic disaster such as a fire or flood? | Disaster recovery plan |
| What are some examples of backup/recovery media? | DVD, tape, disk |
| What are the primary differences between the different types of backup/recovery media? | 1. speed 2. cost 3. expense |
| What type of backup strategy would you recommend to an organization that deals with large volumes of critical information? | hourly |
| What type of backup strategy would you recommend to an organization that deals with small amounts of noncritical information? | weekly |
| What does the disaster recovery cost curve chart? | 1. The cost to organization of the unavailability of information 2. The cost to the organization form a disaster over time 3. the cost to the organization of the unavailability of technology |
| What is a separate facility that does not have any computer equipment, but is a place where employees can move after a disaster | cold site |
| _________ is a plan for how an organization will recover and restore partially or completely interrupted critical function within a predetermined time after a disaster or extended disruption | Business continuity |
| True or false: Fault tolerance = computer system designed that in the event a component fails, a backup component/procedure can immediately take its place with no loss of service. Fault tolerance can be provided with software, hardware, or a combination | True |
| A ______ site is a separate and fully equipped facility where the company can move immediately after a disaster and resume business | hot |
| A ______ site is a separate facility that does not have any computer equipment, but is a place where employees can move after a disaster | cold |
| ______ is a backup operational mode in which the function of a computer component is assumed by secondary system components when the primary component becomes unavailable through either failure or scheduled down time | Failover |
| What is a technique used to divide an information set into mutually exclusive groups such that the members of each group are as close together as possible to one another and the different groups are as far apart as possible? | Cluster analysis |
| What reveals the degree to which variables are related and the nature and frequency of these relationships in the information? | Association Detection |
| What represents market basket analysis? | 1. Analyzes website information 2. Analyzes checkout scanner information 3. Detects customers' buying behavior |
| What is time-series information? | Time-stamped information collected at a particular frequency |
| What is a form of statistical analysis? | Forecasting |
| What are forecasts? | Predictions made on the basis of time-series information |
| Which company uses statistical analysis to automatically detect potential issues, provide quick and easy access to reports, and perform multidimensional analysis on all warranty information | Whirlpool |
| Which type of BI manages daily operations and integrates BI with operational systems? | Operational BI |
| Which type of BI conducts short-term analysis to achieve strategic goals? | Tactical BI |
| Which type of BI achieves long-term organizational goals? | Strategic BI |
| Which type of BI has managers and analysis as its primary users? | Operational BI |
| Which form of BI uses the time frame of days to weeks to months? | Tactical BI |
| Which form of BI uses real-time metrics for its data? | Operational BI |
| Which form of Bi uses months to years as its time frame? | Strategic BI |
| What is data latency? | The time duration to make data ready for analysis and loading the data into the database |
| What is analysis latency? | The time from which data are made available to the time when analysis is complete |
| What is decision latency? | The time it takes a human to comprehend the analytic result and determine an appropriate action |
| True or false: Data latency is the time from which data are made available to the time when analysis is complete | false |
| True or false: The three forms forms of BI include operational, tactical, and value-added | false |
| Market _____ analysis analyzes such items as websites and checkout scanner information to detect customers' buying behavior and predicts future behavior by identifying affinities among customers' choices of products and services. | basket |
| ______ analysis performs such functions as information correlations, distributions, calculations, and variance analysis | statistical |
| Predictions made on the basis of time-series information | Forecasts |
| All of the following are countries that are expected to have the largest increases in population between 2000 and 2050, except: | India (Palestinian territory, democratic republic of the Congo, and Yemen are) |
| What is not a potential business impact from the worlds population doubling in the next 40 years? | the time to get products and services to market is being shortened by technology |
| On average, how many years longer does each generation live than the previous in the US? | 3 |
| What are the life expectancies for men and women in many developed countries? | Over 75 years for males and over 80 for females |
| Which of the following is not not a potential business impact from people in developed countries living longer? | the cost of health care will decrease |
| What kind of society is being created by the growth in information industries? | knowledge-dependent global society |
| What is not a potential business impact created by the growth in informational industries? | Entry-level positions will require less education |
| Why is the global economy becoming more integrated? | 1. Relaxed borders on in the European Union 2. the internet 3. international outsourcing |
| Which of the following is one of the primary reasons for the increase in internet use? | Connectivity technology |
| All of the following jobs will be increasingly performed by robots except: | Scientists, engineers, and technicians |
| What does 50% of what a student learns about innovative technology in their freshman year of college become by their senior year? | 1. Obsolete 2. Revised 3. Taken for Granted |
| What percentage will all of today's technical knowledge represent in 2050? | one |
| How long does a products entire life cycle last today? | 40 weeks |
| Which of the following is becoming one of the worlds most precious commodities? | time |
| Which trend has the following potential business impact? Companies must take an active role in helping their employees balance their time at work with their family lives and need for leisure | Time is becoming one of the worlds most precious commonidities |
| Which trend has the following potential business impact? the time to get products and services to market is being shortened by technology. | pace of technological innovation is increasing |
| Which trend has the following potential business impact? demand for personnel in distant countries will increase the need for foreign language training, incentives suited to other cultures, and other aspects of global business | the global economy is becoming more integrated |
| Which trend has the following potential business impact? Top managers must be computer-literate to retain their jobs and achieve success | The growth in information industries is creating knowledge - dependent global security |
| Which of the following is not one of the technologies shaping our future? | Automatic computing |
| What is technology that digitally represents handwriting in its natural form? | digital ink |
| What is a dynamic high-resolution electronic display that combines a paperlike reading experience with the ability to access information anytime, anywhere? | RadioPaper |
| What could be used to create electronic book or newspaper with real pages? | RadioPaper |
| What is any paper that is optimized for any type of digital printing? | Digital paper |
| What is teleliving? | Using information devices and the internet to conduct all aspects of life seamlessly |
| The virtual assistant will be a small program stored on a PC or portable device that monitor all of the following, except | application processing |
| Which of the following is not a potential business impact resulting from alternative energy sources? | the cost of alternative energy sources is increasing with technical advances |
| What is autonomic computing? | Self-managing computing model named after, and patterned on, the human body's autonomic nervous system |
| Which of the following is a potential business impact from autonomic computing? | Computers will be able to "self-heal" |
| Which of the following is a potential impact from teleliving? | will take over routine tasks such as writing a letter, retrieving a file, and making a phone call |
| True or false: the worlds population will double in the next 20 years | false - it will double in 40 |
| true or false: people in undeveloped countries are living longer | false |
| true or false: digital ink is any paper that is optimized for any type of digital printing. | false |
| Angola is one of the countries that are expected to have the largest increases in population between 2000 and ______ | 2050 |
| The growth in information industries is creating a knowledge-_______ global society | dependent |
| The global economy is becoming more ________ | integrated |
| Medical knowledge is ______ every 8 years | doubling |
| All of today's technical knowledge will represent only ______ percent of the knowledge that will be available in 2050 | one |
| Digital ink, digital paper, autonomic computing, ________ and alternative energy sources are the technologies discussed in the text as having the potential to change our world, our future, and our lives. | Teleliving |
| Digital ink refers to technology that digitally represents _____ in its natural form | handwriting |
| ______ is a dynamic high-resolution electronic display that combines a paperlike reading experience with ability to access information anytime, anywhere. | RadioPaper |
| Digital paper is any paper that is optimized for any type of ______ printing | digital |
| Autonomic computing is a ________ computing model named after, and patterned on, the human body's autonomic nervous system | self-managing |