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Term | Definition |
---|---|
PSM (Product/Service management) | making products/services available to meet wants/needs of customers |
Marketing plan | used by a business to guide it's marketing process to a desired conclusion |
Marketing mix | A mix of the 4 P's of marketing |
Marketing segmentation | dividing entire market into smaller groups who share similar characteristics |
Goal | An objective you plan to fulfill |
4 P's of marketing | Promotion , Price , Place , Product |
Market | group of potential customers who have similar want/needs and have ability to buy product |
Agents | Do not take ownership but instead represent a business and assist in the sales transaction |
Selling | Finalizing exchange |
Customer | buys product/service but does not consume it |
Consumer | may or may not buy a product/service but consumes it |
Marketing Concept | A philosophy that drives the decision making process |
SWOT analysis | reviews potential for success or failure of a business of product |
Promotion | Communicate info about products/services to potential customers |
MIM(Marketing information management) | provide info in a useful format for business decisions |
Roles of marketing | create awareness, access to products/services, multiple channels |
Tactics | specific actions used to carry out strategies |
Strategy | A plan of action for achieving your goal |
Consumer market | personal use |
Industrial market | business use |