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Employability & Comm

Employability & Communication Study Stack - Michael Dixon

TermDefinition
Aggressive Customer a customer who readily complains, often loudly and at length.
Chronic Complainer a customer who is never satisfied and feels that there is always something wrong.
Clientele the clients of a company or a business.
Coaching Session When a manager trains employees how to properly handle given situations.
Complaint communication from a customer that alleges deficiencies after purchase has been made.
Customer Service a company's ability to supply wants and needs to customers.
Customer Service Representative the person in a business or company that most often interacts with the customer and after a transaction has occurred.
High-Roller Customer a customer who expects best and is willing to pay for it generally complains in a reasonable manner.
Manager a person who has control of a company or business.
Meek Customer a customer who will generally not complain most dangerous to business because they will complain to other people.
Rip-Off Customer a customer who wants to get something they are not entitled to receive often responds with a repetitive "not good enough" response.
Troubleshoot to determine what problems exist and how to correct them.
Chronological Resume a document that gives an applicant's work experience in order with the most recent experience listed first.
Electronic Resume a document that gives qualifications and work history for an applicant in electronic format.
Functional Resume a document that indicates the skills and qualifications of an applicant for a particular job.
Job Boards a resource that allows individuals to browse job listings by company, industry, location, country, and pay.
Networking making contacts with people who may help you in the job search process.
Portfolio a compilation of samples of work and other career-related information.
Created by: mdixon700
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