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Relationship Mngt.
Business Foundations WebXam Review: Relationship Management
Question | Answer |
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What is corporate culture? | Corporate culture is a set of shared values and practices held by the members of an organization. The term describes how the owners and employees of a company think, feel, and act as a business. |
What factors contribute to corporate culture? | Social responsibility, work-life balance, employer/employee relationships, and workplace diversity contribute to corporate culture. |
Why is mutual reliance important for an effective employer/employee relationship? | Employers and employees should recognize that they need one another. This understanding creates a more harmonious work environment. Managers who involve employees in planning and decision-making end up with better plans and decisions. |
How can a business benefit from career advancement of its employees? | Employees may aspire to move to higher levels of authority through work experience and education. This creates a corporate culture that encourages success and promotion within a business. |
How do the characteristics of a strong corporate culture differ from the characteristics of a weak corporate culture? | Employees from a strong corporate culture tend to be more motivated and involved in its success. Employees from a weak corporate culture regard employment as just a job. Their motivation is likely to be poor. |
Which employee behavior (passive, assertive, or aggressive) is most beneficial to a business when group conflict arises? | Assertive behavior is most beneficial for approaching conflict. This means the employee expresses personal opinions while showing respect for others. |