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2.07 Vocabulary
Term | Definition | How is it used in marketing |
---|---|---|
brand champion | the person in a business who is responsible for making the brand come alive and for sustaining it; usually the business owner, president, or CEO | |
brand cues | elements that remind customers of brands and their values | |
brand identity | those elements that are instantly recognized as representing a particular business or product | |
brand name | that part of brand identity that can be spoken, including words, phrases, letters, numbers, or any combination of these | |
brand personality | How your brand would behave or a detailed personal profile of your business in order to create and maintain an emotional connection with your customers | |
brand promise | a business's agreement (spoken or unspoken) with customers that it will consistently meet their expectations and deliver on its brand characteristics and values | |
brand symbol | a business's distinctive logo, design, or group of letters that cannot be spoken but are used to establish brand identity, often used in conjunction with a brand name | |
core values | brand values. beliefs or qualities that a brand stands for and is built around | |
mission statement | a brief summary of what a business owner wants a business to be doing | |
touch points | all the opportunities which businesses have to connect with customers and reinforce their brand value | |
trademark | legal method for protecting brands from misuse externally; represented by the registration mark, TM trademark | |
US Patent and Trademark Office | Office of the federal government responsible for issuing, administering, and enforcing U.S. patents and trademarks | |
vision statement | A summary of what a business owner wants a business to become. | |
brand | all the combined impressions and experiences associated with a particular company, good, or service |