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Communication
Question | Answer |
---|---|
Agressive customer | an angry customer |
Chronic Complainer | a customer that is never satisfied |
Clientele | the clients |
coaching system | when management trains employees |
complaint | when a customer is unhappy with a product |
customer service | a company's ability to supply wants and needs of customers |
Customer Service Representative | the person the customer talks to |
High-Roller Customer | a customer who expect the absolute best |
Manager | a person who has control or direction of a company |
Meek Customer | a customer who will not complain to the business but to other people |
Rip-Off Customer | a customer who want to get something that is not entilled to them |
Troubleshoot | determines the problems |