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CH 7 vocab
Term | Definition |
---|---|
Management | is the process of accomplishing the goals of an organization |
planning | involving analyzing information setting goals and making decisions |
organizing | identifying and arranging the work and resources needed to achieve the goals |
staffing | all of the activites involving in obtaining |
implementing | the effort to direct and lead people to accomplish the |
controlling | determines to what extent the business |
management style | the methods used by a person in managing an organization or group of people |
leadership | the action of leading a group of people or an organization. |
human relations | relations with or between people, particularly the treatment of people in a professional context. |
influence | the capacity to have an effect on the character, development, or behavior of someone or something, or the effect itself. |
informal influence | the behavior of others by means other than formal authority conferred by the organization through its rules and procedures. |
formal influence | power based on a leader's position within the formal structure of an organization |
ethical business practices | ensure that appropriate standard of conduct are maintained by everyone who is part of the business |
core values | important principles that will guide decisions and actions in the company |