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The Golden Rules

Business etiquette mid term 1st chapter

TermDefinition
I.M.P.A.C.T Integrity, Manners, Personality, Appearance, Consideration and Tact
Integrity to act in an honest and truthful way
Manners Never be selfish, boorish or undisciplined
Personality Communicate your own values, attitudes and opinions
Appearance always present yourself to best advantage
Consideration see yourself from other person's standpoint
Tact Think before you speak
Created by: azaya
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