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HRM Theories
Question | Answer |
---|---|
Techniques of HRP | Trend analysis, indexation, modelling, expert analysis and the Delphi technique |
What is the Delphi Technique? | It is a forecasting framework that is based on the results of multiple rounds of questionnaires sent to a panel of experts. This process continues until consensus is achieved. |
Characteristics of Learning Organisations | They are committed to continuous learning and improvement, facilitates learning of all its members and transfers knowledge. |
James and Galbraith's 4 Learning Styles | Visual learner, listener, reader and uh...doing...er |
Didactic and Experiential Learning | Didactic is a lecture style learning; minimal interaction. Experiential is a tutorial style learning; first-hand experience. |
Honey and Mumford's Typology | Activists, Reflectors, Theorists and Pragmatists. |
Honey and Mumford's: Activists | Learn by doing. Activities include brainstorming, problem solving and role plays. |
Honey and Mumford's: Reflectors | Learn by observing and reflecting. Activities include time out, coaching and/or feedback. |
Honey and Mumford's: Theorists | Learn through theory. They like models, background info, facts and likes to analyse. Very methodical. |
Honey and Mumford's: Pragmatists | Learns through practice in the real world. Activities include practical-based and things that are immediately relevant e.g. case studies. |
The 4 elements of a Holistic Performance MGMT Strategy | Goal setting, provide regular feedback, measure achievements then performance remuneration decisions |
Primary Performance Review Methods | Behavioural-based (BARS) and Result-based (MBO and Balanced Scorecard) |
Behaviourally Anchored Rating Scales (BARS) | Define the behaviours associated with success in the role. Performance is assessed in terms of specific behaviours. E.g. assessing your performance on how well you respect others |
Result-based: Management by Objectives (MBO) | Focuses on goals rather than behavioural traits. Organisational goals 'trickle down' to the individual employee level. |
Result-based: The Balanced Scorecard | It is an extension of the MBO model. Measures the health of an organisation from 4 different perspectives: finance, customer, innovation and internal business. See graph in lecture slides. |
Performance reviews: A Traditional Approach | A typical evaluation of employee performance through the use of feedback. |
Main objectives of a rewards system | Attract, Retain, Develop and Motivate. |
Vroom's Expectancy Theory | In order for a person to be motivated, effort, performance and motivation must be linked. People act in a way that will lead them to their expected result. He proposes 3 variables; Valence, Expectancy and Instrumentality. |
Vroom's Theory: Valence | Different individual values on a different level. |
Vroom's Theory: Instrumentality | The theory that people can be ‘conditioned’ to act in certain ways if they are rewarded for behaving as required. |
The reward mix | Base pay, Benefits and Performance-Related Pay |
Theory: Medical Problem | Diagnosing and treating the problem rather than devising a suitable plan to prevent it. |
Theory: Occupational Epidemiology | Research 'epidemics' in workplaces and attempt to establish their causes and solutions. |
Theory: Industrial Psychology | The study of employees’ psychological reactions to their workplaces |
Theory: Industrial Sociology | The study of interpersonal communications and relationships in the workplace. E.g. lack of work control over their work |
Theory: Ergonomics and Occupational Hygiene | Aim to eliminate risks and improve productivity by modifying the physical arrangements and conditions of the workplace |
Workplace-based tripartite/shared approach. | Involves the responsibilities of the workers, the employers and the government. |