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POBF Lesson 1.01
Lesson 1.01 vocab
| Term | Definition |
|---|---|
| Brainstorming | group discussion to produce ideas or solve problems. |
| Assertive Communication Style | the assertive communication style features an open communication link while not being overbearing |
| Analyzers Non-verbal Behaviors | The communication without words. The face is used a great deal. Hand signals, shrugs, head movements, etc. |
| Analyzers | An analyzer is someone who analyzes information. |
| Aggressive Communication Style | a direct method of expressing needs and desires that does not take into account the welfare of others. |
| Active | the active listeners giving full attention to what's being said. |
| Abbreviation | a shortened form of a word or phrase. |
| Collaborators | a person who works jointly on an activity or project; an associate. |
| Analyzers Non-verbal behavior | The communication without words. The face is used a great deal. Hand signals, shrugs, head movements, etc. |
| Constructive criticism | Constructive criticism is the process of offering valid and well-reasoned opinions about the work of others, usually involving both positive and negative comments, in a friendly manner rather than an oppositional one |
| Controllers | a person or thing that directs or regulates something. |
| Controllers Non-verbal Behaviors | Non-verbal communication includes pitch, speed, tone and volume of voice, gestures and facial expressions, body posture, stance, and proximity to the listener, eye movements and contact, and dress and appearance. |
| Criticism | the expression of disapproval of someone or something based on perceived faults or mistakes. |
| Customer | a person or organization that buys goods or services from a store or business. |
| Defensive | very anxious to challenge or avoid criticism. |
| Detached | disengage (something or part of something) and remove it |
| Enunciate | say or pronounce clearly |
| Etiquette | the customary code of polite behavior in society or among members of a particular profession or group. |
| Formative Evaluation | is a method for judging the worth of a program while the program activities are forming (in progress). |
| Impact Evaluation | refers to the process of determining, assessing and evaluating the potential effects of an interruption or stoppage of critical operations, functions and processes of the business due to an accident, emergency, or disaster |
| Involved | A business is defined as an organization or enterprising entity engaged in commercial, industrial, or professional activities. |
| Need ( Target audience) | Needs are the basic drivers of change in an organization that are identified as requirements and implemented by hiring people, implementing projects, transforming operations and purchasing goods |
| objective | A business objective usually includes a time frame and lists the resources available. |
| Passive | accepting or allowing what happens or what others do, without active response or resistance. |
| Passive Agressive Communication Style | is a style in which individuals appear passive on the surface but are really acting out anger in a subtle, indirect, or behind-the-scenes way. |
| Passive Communication Style | is a style in which individuals have developed a pattern of avoiding expressing their opinions or feelings, protecting their rights, and identifying and meeting their needs. |
| Process Evaluation | Evaluation is a process that critically examines a program. It involves collecting and analyzing information about a program's activities, characteristics, and outcomes. Its purpose is to make judgments about a program. |
| Professional | a person engaged or qualified in a profession |
| Reflection | serious thought or consideration. |
| Research ( Target Audience ) | the systematic investigation into and study of materials and sources in order to establish facts and reach new conclusions. |
| Non-verbal | Non-verbal communication includes pitch, speed, tone and volume of voice, gestures and facial expressions, body posture, stance, and proximity to the listener, eye movements and contact, and dress and appearance |
| Socializers | Social skills are the skills we use to communicate and interact with each other, both verbally and non-verbally, through gestures, body language and our personal appearance |
| Socializers Non-verbal Behaviors | Nonverbal communication is the process of communicating by sending and receiving wordless messages. |
| Specificity ( Target Audience) | the quality of belonging or relating uniquely to a particular subject. |
| strategy ( Target Audience) | a plan of action or policy designed to achieve a major or overall aim |
| Sympathize | agree with a sentiment or opinion. |
| Target Audience | a particular group at which a film, book, advertising campaign, etc., is aimed. |
| Verbal | relating to or in the form of words. |
Created by:
smithjni
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