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POBF Lesson 1.01
1.01 Vocabulary
| Term | Definition |
|---|---|
| Abbreviation | A shortened term for a word or phrase |
| Active | engaging or ready to engage in physically energetic pursuits. |
| Aggressive Communication Style | a style in which individuals express their feelings and opinions and advocate for their needs in a way that violates the rights of others |
| Analyzers | is a person or device that analyses given data.It examines in detail the structure of the given data and tries to find patterns and relationships between parts of the data |
| Analyzers' Non-verbal Behaviors | cautious, logical thinkers, soft spoken, monotone voice, limited eye contact, limited facial expressions |
| Assertive Communication Style | Assertive communicators can express their own needs, desires, ideas and feelings, while also considering the needs of others |
| Brainstorming | group discussion to produce ideas or solve problems. |
| Collaborators | easy going people and are easy to convince |
| Collaborators' Non-verbal Behaviors | appear relaxed, ask alot of questions, have a win-win attitude, hesitant to make decisions and highly emotional with an expressive tone |
| Constructive Criticism | the process of offering valid and well-reasoned opinions about the work of others, usually involving both positive and negative comments, in a friendly manner rather than an oppositional one. |
| Controllers | people that take charge and are hard to convince |
| Controllers' Non-verbal Behaviors | direct, prefer to be in control, sense of urgency, louder volume and express limited to no emotion. |
| Criticism | the expression of disapproval of someone or something based on perceived faults or mistakes |
| Customer | a person or organization that buys goods or services from a store or business |
| Customer Relations (Customer Service) | the support you offer your customers — both before and after they buy and use your products or services — that helps them have an easy and enjoyable experience with you |
| Defensive | used or intended to defend or protect |
| Detached | to be separate or disconnected |
| Enunciate | to express (a proposition, theory, etc.) in clear or definite terms |
| Etiquette | the customary code of polite behavior in society or among members of a particular profession or group |
| Formative Evaluation | ensures that an activity program is appropriate |
| Impact Evaluation | measure program effectiveness in the target audience |
| Involved | difficult to comprehend; complicated |
| Need (Target Audience) | a particular group at which a film, book, ad campaign, etc. is aimed |
| Non-verbal | facial expressions, body language, and posture |
| Objective | a goal |
| Passive | accepting or allowing what happens or what others do, without active response or resistance |
| Passive Aggressive Communication Style | a style in which individuals express their feelings and opinions and advocate for their needs in a way that violates the rights of others |
| Passive Communication Style | when someone is unable to stand up for their beliefs |
| Process Evaluation | focuses on the implementation process and attempts to determine how successfully the project followed the strategy laid out in the logic model |
| Professional | a person engaged or qualified in a profession |
| Reflection | serious thought or consideration |
| Research (Target Audience) | understanding what your audience will think about the topic |
| Socializers | a person who enjoys mixing socially with others |
| Socializers' Non-verbal Behaviors | vocal elements, which is referred to as paralanguage and includes pitch, volume, and rate, and nonvocal elements, which are usually referred to as body language and includes gestures, facial expressions, and eye contact, among other things |
| Specificity (Target Audience) | the specificity of the group is based on factors like age, location, income, etc. |
| Strategy (Target Audience) | a plan of action or policy designed to achieve a major or overall aim |
| Sympathize | to feel or express sympathy |
| Target Audience | a particular group at which a film, book, advertising campaign, etc is aimed |
| Verbal | relating to or on the form of words |
Created by:
kdickinson
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