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POBF Lesson 1.01

Lesson 1.01 Vocabulary

TermDefinition
Abbreviation A shortened form of a word or a phrase
Active Engaging or ready to engage in physically energetic pursuits
Aggressive Communication Style a style in which individuals express their feelings and opinions and advocate for their needs in a way that violates the rights of others.
Analyzers' Non-Verbal Behaviors Cautious, logical thinkers, soft-spoken, monotone voice, limited eye contact and facial expressions.
Assertive Communication Style features an open communication link while not being overbearing. Assertive communicators can express their own needs, desires, ideas and feelings, while also considering the needs of others.
Brainstorming a spontaneous group discussion to produce ideas and ways of solving problems
Collaborators A person who works jointly on an activity or project, associate
Collaborators Non-verbal Behaviors Appear relaxed, ask a lot of questions, have a win-win attitude, hesitant to make decisions and highly emotional with an expressive tone.
Constructive Criticism is the process of offering valid and well-reasoned opinions about the work of others, usually involving both positive and negative comments, in a friendly manner rather than an oppositional one.
Controllers a person or thing that directs or regulates something
Controllers' Non-verbal Behaviors Direct, prefer to be in control, sense of urgency, louder volume and express limited to no emotion.
Criticism the expression of disapproval of someone or something based on perceived faults or mistakes.
Customer a person or thing of a specified kind that one has to deal with.
Customer Relations is the process and manner by which a business develops, establishes, and maintains relationships with its customers.
Defensive used or intended to defend or protect.
Detached separate or disconnected.
Enunciate say or pronounce clearly
Etiquette the customary code of polite behavior in society or among members of a particular profession or group
Formative Evaluation is a method for judging the worth of a program while the program activities are forming
Impact Evaluation is an assessment of how the intervention being evaluated affects. outcomes, whether these effects are intended or unintended
Involved difficult to comprehend; complicate
Need require (something) because it is essential or very important.
Objective (of a person or their judgment) not influenced by personal feelings or opinions in considering and representing facts.
Passive accepting or allowing what happens or what others do, without active response or resistance.
Passive Aggressive Communication Style People who develop a pattern of passive-aggressive communication usually feel powerless, stuck, and resentful – in other words, they feel incapable of dealing directly with the object of their resentments.
Passive Communication Style is a style in which individuals have developed a pattern of avoiding expressing their opinions or feelings, protecting their rights, and identifying and meeting their needs.
Process Evaluation focuses on the implementation process and attempts to determine how successfully the project followed the strategy laid out in the logic model
Professional worthy of or appropriate to a professional person; competent ,skillful, or assured.
Reflection an idea about something, especially one that is written down or expressed.
Research the systematic investigation into and study of materials and sources in order to establish facts and reach new conclusions.
Adjectives a word or phrase naming an attribute, added to or grammatically related to a noun to modify or describe it.
Socializers a person who enjoys mixing socially with others.
Socializers' Non-verbal Behaviors Outspoken, quick to make a decision, assertive, fast talker, express how they're feeling through gestures, facial expressions and tone.
Specificity the quality of belonging or relating uniquely to a particular subject.
Strategy a plan of action or policy designed to achieve a major or overall aim.
Sympathize agree with a sentiment or opinion.
Target Audience the intended audience or readership of a publication, advertisement, or other message.
Verbal relating to or in the form of words.
Created by: Barrera-Garcia A
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