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Management
Introduction :)
| Term | Definition |
|---|---|
| Management | the ability to achieve results through people. Involves planning, organising and controlling the work to be done. Requires skills of leading, motivating and communicating with people |
| Main skills | 1. Leading staff - Effective managers must be able to influence people and get them to work towards the goals of the business |
| Main skills | 2. Motivating - must be capable of getting their staff to contribute their best by providing suitable incentives and rewards |
| Main skills | 3. Communicating with staff - Good communicators. In particular, this means being good listeners and clear communicators |
| Characteristics of managers | 1. Problem solvers - must be able to analyse problems and break them down into smaller, more solvable parts |
| Characteristics of managers | 2. Decisive - must be able to set goals for staff, decide how best to organise people, finance, equipment and act quickly to restore control when things go wrong. |
| Characteristics of managers | 3 . Confident and Inspirational - must be confident in their approach to problems. This inspires staff and helps to build effective workplace teams. |
Created by:
lauramahon
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