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BBl1O Chapter 6 Test
9th Grade Business
Question | Answer |
---|---|
What is a Market Segment? | part of the overall market that has similar characteristics |
What is a Marker Share? | percentage that one businesses product takes of the total dollars spent by consumers on similar products |
Describe the Competitive Market. | specific types of products or businesses |
What is a Gatekeeper? | decision maker |
What is a "value added service"? | extra service to attract customers |
Competition Amongst Services | 1. Convenience2. Degree Of Service3. Selectiona. wide selection (bit of everything)b. deep selection (more specialized)4. Reputation5. Price (main consideration) |
How do products compete? | 1. Price2. Quality3. Design4. Features5. Benefits |
Disposable Income vs. Discretionary Income | Needs vs. Wants |
Describe what a Civil Offence (fines)is? | 1. Abuse of Dominant Position2. Exclusive Dealing -> must carry all products 3. Refusal ->to small businesses4. Merger -> must be approved by Competition Bureau |
Describe criminal offence. | -> more serious-> jail and/or finesUnfair Pricing!1. Price Fixing-> setting prices with competitors2. Bid Rigging-> unfair bids and tenders |
Describe the Competition Act. | -> governs business conduct in Canada-> promotes competition-> stops anticompetitive practices-> criminal & civil provisions |
Describe criminal provisions. | vs. crown (gov.t)-> False & Misleading Advertising-> Bait & Switch-> Double Ticketing |
Describe civil provisions. | A vs. B |
What is Canada? | a mixed economy that promotes competition |
What are the benefits to consumers of competition? | -lower prices- better quality- more jobs- more choice |
What are the three areas to create image? | 1. Brand Name-> identification2. Logo Trademark-> symbol thats associated with product/business3. Slogan-> short catchy phrase |
What are the 3 forms? | 1. Monogram -stylized writing or initials2. Visual Line Drawing-> people, animal, things...3. Abstract-> shapes that carry a visual message |
Describe the term "image". | how consumers view the Business or Products |
What is the consumer market? | - the buyers.A. Demographics-> obviouse characteristics1. Age2. Gender3. Family Life Cycle4. Income Level5. Ethnicity & CultureB. Lifestyle1. Introverted -> decide for themselves2. Extroverted -> rely on others |
Describe "using the image". | 1. Brand Identification-> exposure -> advertising2. Promotional Activities- JINGLE3. Brand Extension-> using your image on new product |