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GB 310
Chapters 1 & 2
Question | Answer |
---|---|
What is Moore's Law? | Cost of data processing, communications, and storage essentially zero |
What is MIS? | Management information systems: Processes, information systems, and information, Creating, monitoring, and adapting, Achieve strategies |
Why is MIS important? | Future business professionals need to assess, analyze, and apply emerging information technologies to business |
What are the four non-routine skills? | Abstract Reasoning Systems Thinking Collaboration Ability to Experiment |
What Five Forces Determine Industry Structure? | Threat of substitutions, threat of new entrants, existing rivals, bargaining power of suppliers or bargaining power of customers |
What are the Five Primary Activities? | Inbound logistics, operations/manufacturing, sales & marketing and customer service |
What are the support activities? | Procurement Technology Human Resources Firm Infrastructure |
Why do organizations standardize business processes? | Enforce policies Produce consistent results Allow for scalablity Reduce risk |
What is a system? | Group of components interacting to achieve some purpose |
What is an information system? | Group of components to produce information that has five components Computer hardware, software, data, procedures, and people |
What are the role of procedures? | Set of instructions for a person to follow when operating an I S Different procedure for different processes |
What are the characteristics of structured processes? | formally defined process, process change slow and difficult, control is critical innovation not expected, efficiency and effectiveness is important, IS procedures are perscripted |
What are the characteristics of dynamic processes? | Informal process, process change rapid and expected, adaption is critical, innovation required, effectiveness typically more important, IS procedure are supportive |