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Chapter 4 10/16/2020
Question | Answer |
---|---|
Attitude | A feeling a technician can adopted when working toward anyone they interact with. |
Channel | A formal conversation that can be in several different ways(body language, spoken, or even a written form) |
Communication | Being able to express yourself in a clear form |
Compassion | A feeling of wanting to be able to help a person in need |
Diplomacy | A skill of dealing with other without causing tension |
Etiquette | A polite behavior without an unwritten guide |
Perception | A form of how people present themselves |
Nonverbal Communication | Exchanging information without any words being spoken |
Tact | Being able to perform a task without offending a person |
Verbal Communication | Exchanging information when using speech. |