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An office manager asks a CMAA to mail a letter to a patient who is being dismissed from the practice. Which of the following methods should be used?
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After scheduling an appointment, a new patient who has insurance coverage asks the CMAA what the cost of the office visit will be. Which of the following actions by the assistant is appropriate
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CMAA Practice Exam 2
CMAA practice exam 2
| Term | Definition |
|---|---|
| An office manager asks a CMAA to mail a letter to a patient who is being dismissed from the practice. Which of the following methods should be used? | Certified mail |
| After scheduling an appointment, a new patient who has insurance coverage asks the CMAA what the cost of the office visit will be. Which of the following actions by the assistant is appropriate | Provide an estimate based on allowable amounts |
| Which of the following information is included in an explanation of benefits | Claim adjustments |
| Which of the following is the best way for a CMAA to address collection of copayment | How would you like to pay today? |
| A patient is allergic to eggs and therefore cannot receive influenza immunizations. The CMAA should recognize the patients egg allergy is which of the following | Contraindication |
| A provider leaves town without leaving a contact number and coverage for his patients. He is at risk for being accused of which of the following | Abandonment |
| Which of the following legal terms describes a situation in which a failure to exercise treatment causes harm to a patient | Negligence |
| Employers are mandated to provide a training program to employees regarding OSHA guidelines within which of the following time frames? | Before an employee begins work and annually thereafter |
| Who is responsible for obtaining preauthorization for inpatient hospitalization | The provider performing the procedure |
| A CMAA should verify a patient's CPT code for which of the following processes | Obtaining prior authorization |
| The CMAA receives telephone calls from four patients. Which of the following indicates a need for immediate attention | A patient who reports difficulty breathing |
| A CMAA is composing a letter. Which of the following signatures illustrates the correct formatting for the provider name | Mary Smith, MD |
| Which of the following is an OSHA regulation that must be reviewed yearly to ensure compliance | Blood borne pathogen standards |
| A CMAA is providing a patient with instructions about an upcoming mammogram. Which of the following actions should the assistant take to ensure patient understanding | Ask the patient to restate instructions |
| Which of the following is used to submit health insurance claims for a provider's office | CMS-1500 |
| A CMAA in a multi-specialty practice is scheduling an appointment for a patient who has an arrhythmia. Which provider should the patient be scheduled with | Cardiologist |
| Which of the following is the main purpose of a day sheet | To ensure accurate accounting |
| Obtaining vital signs against a patient's will is an example of which of the following | Battery |
| A CMAA is scheduling a patient who is pregnant for a diagnostic procedure that does not use ionizing radiation. Which of the following procedures is the assistant scheduling | MRI |
| Which of the following parts of Medicare pays for hospitalization | Part A |
| Which of the following actions is necessary if a prescribed CPT code is not listed on the preprinted encounter forms | Manually add the procedure code to the form |
| A patient authorized a third party payer to reimburse a provider directly by signing which of the following | Assignment of benefits |
| If a provider prescribes an EKG for a patient who has a rapid heart rate, which of the following should be reported as the reason for the EKG | Tachycardia |
| For medical billing purposes which of the following is good practice when updating information from established patients | Request verification of current patient information at each visit |
| When is it appropriate for CMAA to release test results to a patient's family members | When the patient provides a signed release of information that identifies the family member(s) |
| A CMAA is providing preoperative instructions to patient prior to having a knee surgery which of the following techniques should the CMAA use to decrease the patient's anxiety | Review written instructions with the patient |
| Which of the following is a component of OSHA's hazardous communication standard | Ensuring that employees right to know information is available |
| When submitting claims to the third-party the CMAA should retrieve information for which of the following | Encounter form |
| The CMAA is creating correspondence using block letter style which of the following salutations is appropriate for the CMAA to use | Dear Mr. Goodwin: |
| Which of the following information is part of a patient's social history | Substance abuse |
| A patient needs to have his gallbladder removed the CMAA schedule the patient for which of the following procedures | Cholecystectomy |
| Which of the following actions should a CMAA take when collecting monies owed by patient | Clarify the patients financial responsibility policy |
| Which of the following forms is currently used to make claims for hospital services and procedures | UB-04 |
| Which of the following should the CMAA used to document a stroke | CVA (Cerebrovascular Accident) |
| When any hazards are present in a facility that are not specifically addressed by OSHA which of the following applies | The employees are covered by the general duty clause |
| A patient is afebrile and has rhinorrhea the CMAA should understand that as which of the following | Runny nose no fever |
| A third-party payer requests documentation to support billed services. Which of the following is the appropriate document the CMAA should forward to the third-party payer | Progress notes |
| A patient reports a breach of confidentiality to the CMAA. The assistant should direct the patient to which of the following resources first | Office manager |
| An emancipated minor is scheduled for aminocentesis which of the following forms of consent is required for this patient | Informed |
| Which of the following is responsible for setting standards for protection against blood borne pathogens | OSHA |
| Which of the following should a CMAA take from a patient that has a existing Worker's Compensation case | Obtain the carrier case number |
| Which of the following items should be sent by certified mail | Dismissal letter |
| In which of the following locations should a CMAA store valued office items such as checkbooks, prescription pads, and access keys ? | In a locked box |
| A provider request a CMAA to schedule an electroencephalogram for a patient. What is the test for? | Brain function |
| A patient calls and requests her Muniz Asian records be emailed to her. Which of the following actions should the CMAA take first? | Check the patients file for written authorization |
| Preparing a clean AC an AA should use which of the following formats when entering the date of birth | MMDDYYYY |
| Which of the following is patient information that is required on the encounter form? | Account number |
| Which of the following documents identifies what procedures a patient would want when they are not able to communicate | Advance directives |
| Which of the following is an example of open hours scheduling | Patients arrive at their own convenience |
| A CMAA in a specialist office is scheduling an appointment for a patient who has HMO insurance. Which of the following should the assistant obtain prior to the specialist seeing the patient | Referral |
| EOB- Billed amount | what the provider charges |
| EOB- Allowed amount | contracted or allowed amount |
| EOB- Patient pay | Deductible, copay, coinsurance |
| EOB- provider is responsible for writing this off | Adjustment |
| EOB - payment amount from insurance | Provider Paid |
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