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pob vocab 2
Term | Definition |
---|---|
Target Market | who/what you are selling to |
Customer Relations | Communication and interaction between business and customer |
Corporate Culture | The tangible( chair, building, music being played) and intangibles(respect, overall environment) the business offers |
Incentives | extras to motivate a person( money, respect, flexible schedule) |
Touch Points | interactions of business (phone, discounts, online shopping) |